Director of Technology Services
New Today
Job Summary:
The Director of Technology Services is responsible for the development, implementation, operation, monitoring, and evaluation of the Technology Services Department for the school system. This individual provides leadership in identifying technology programs, integration and evaluation of instructional technology, hardware/ software purchases, and technology initiatives, ensuring that they are consistent with the school system goals, district improvement plan, and state technology guidelines. The Director of Technology Services coordinates with the Academic Team on instructional technology initiatives.
Under limited supervision, performs professional, supervisory, and management work and is responsible for the overall leadership and supervision of the technology and digital learning program for Granville County Public Schools. Areas of supervision include the technology program and computer skills curriculum, major computerized business applications, and the central mainframe computer facility, management of student information, networking and technical support, communication installations and the wide area network, distance learning, and computer repair. Areas of supervision are responsible for the development and implementation of a district-wide technology plan, providing staff development opportunities to meet the goals of the plan, selection, purchase, and distribution of all equipment, courseware, application software, networking and communication installations, and the development of associated standards, security, and backup/recovery. Work involves providing resources, determining needs, setting direction, and implementing strategies to accomplish the goals of the department and the district.
Work also involves performing general management functions of the department to include budget development and administration, accessing federal funding through E-rate, organizational development, employee development/training, and other personnel-related functions. Employee must exercise considerable tact and courtesy in frequent contact with school officials, administrators, subordinate staff, and vendors. The employee works collaboratively with the other members of the school system, including central office staff and school building staff, to use technology and include technology applications as an integral part of the total instructional program.
Reports to: Assistant Superintendent of Human Resources & Operations
Supervises: Directly supervises technology staff, network/technical support staff, and student information staff.
Term of Employment: 12 Months
Duties and Responsibilities:
- Supervises and works with technology staff to develop a district-wide technology plan, in accordance with state requirements and direction; assists educators in implementing the plan; evaluates the plan and makes resulting recommendations regarding changes and improvements.
- Supervises all technology services staff with direct responsibility for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Receives technology requests, works with schools, district-level administrators, and technology staff to integrate technology initiatives, determines scope of project and appropriateness, determines staffing, system, training, and budgeting requirements; conducts ongoing evaluations to determine the effectiveness of the technology.
- Supervises and works with technology staff to plan, develop, and implement staff development activities that support the use of technology in all areas of education.
- Supervises and works with technology staff to determine and implement appropriate uses of technology and to provide courseware and materials for the computer skills curriculum.
- Supervises and works with technical staff to plan for, design, and manage all local area networking, computer installations, standard district software, and the technical support/maintenance of these systems.
- Supervises and works with communications staff to plan for, design, and manage all wide area networking, email/Internet, and content management services and the operational support of these systems.
- Works with staff and contractors to install necessary infrastructure to support access to all networks.
- Directs, monitors, and assesses services provided by the Help Desk, an automated customer support system that provides first-line support for users and provides work-order tracking for technical staff.
- Supervises and works with programming staff to develop and implement administrative uses of computer technology for all major business systems; receives requests for computer program development and modification; determines feasibility of requests and recommends and implements solutions.
- Supervises and works with programming and operations staff to plan for, design, and manage all equipment, software, operating systems, and user access of the central computer facility.
- Supervises and works with computer repair staff to ensure that all computer equipment is serviced as required in a timely manner.
- Monitors new projects to ensure proper function of system or software application and that timelines for project are met.
- Assists with selection, purchase, and distribution of equipment, courseware, and related materials for the implementation of technology in all areas; reviews and evaluates new hardware and software as it is developed, prepares system specifications, prepares purchasing information, and manages site and system license agreements.
- Develops new program applications through researching new developments in technology, visiting other innovative projects/systems, meeting with vendors and consultants, evaluating new software and equipment, and meeting with principals and other educators.
- Serves as the system contact for communication and coordination with the NC Department of Public Instruction (DPI) in the area of technology; assures that the district program is consistent with state-mandated criteria and structure and that all requirements of the Uniform Education Reporting System (UERS) and CIPA are met.
- Represents the district technology program to school community and the public, plans and coordinates special activities and presentations to promote technology, interacts with state government, vendors, business, and industry professionals.
- Convenes system-wide and small group meetings to share ideas and to improve the technology program.
- Participates in long and short-range technology planning.
- Communicates current and emerging trends of technology applications, research, applications, and effective practices related to the use of technology in the school program and school district.
- Works with staff to develop and enforce backup/recovery plans for all systems; develop and enforce security standards and procedures for all systems.
- Prepares and submits division operational and organization-wide computer budgets; evaluates expenditures to ensure proper allocation of funds and adherence to organizational accounting requirements.
- Prepares, submits, and ensures that expenditures meet proper guidelines for technology-related grants and reimbursement programs.
- Serves as a team player and role model for other employees in the organization and demonstrates a commitment to continuous quality improvement and system-wide goals.
- Provides leadership for short- and long-range planning for all technology initiatives: vision, goals, program objectives/strategies/activities, infrastructure, staffing, training, evaluation, budgeting, and collaboration with others.
- Assist coordinators and facilitators with implementing the district and building-level technology plans in accordance with the North Carolina Instructional Technology Plan, the North Carolina Technological Recommendations and Standards, and district goals.
- Expert knowledge in Instructional Technology curriculum support.
- General knowledge of computers and related technologies as they apply to pre-K-12 education.
- Primarily responsible for the development, implementation, operation, monitoring, and evaluation of the instructional technology program; works with other Instructional staff to integrate technology in the ongoing instructional program for all curriculum areas.
- Provide leadership in identifying hardware and software purchases; ensuring they are consistent with the system's instructional technology plan and state technology guidelines.
- Supervise the planning, development, and implementation of staff development activities to meet established instructional technology integration needs and computer skills curriculum.
- Provide support to principals, teachers, superintendent, and local board of education through effective communication of pertinent technology information.
- Works with other Directors to develop strategic plans in the provision of digital learning, integration of technology in the ongoing instructional programs for all curriculum areas by identifying strategies and materials, and by implementing activities for integration.
- Is knowledgeable of the hardware configurations and computer-related items on state contract and of the other technology-related state contract products. Use the state and local technology plans to establish standards for the purchase of equipment, software, related media, and supplies for instructional technology integration and management activities according to the local purchasing guidelines.
- Assists with the system-wide inventory of technology assets.
- Assists technology users in resolving problems associated with ordering, service, and support.
- Plans and coordinates the implementation of special activities to promote technology.
- Serves as a system contact for all technology-related communication.
- Work cooperatively to build strong community/business and industry involvement to promote and enhance Instructional Technology programs.
- Supervise and coordinate management of the online learning program and other digital/distance-learning programs.
- Lead the planning and writing process for the annual technology plan and AMTR report.
- Lead the planning and writing process for E-Rate grants.
- Develop work plans for technology staff.
- Monitor school and district web pages in conjunction with the district Marketing Specialist.
- Establish standards for the purchase of equipment, software, related media, and supplies for instructional technology integration and management activities in accordance with state and local purchasing guidelines.
- Assist with the system-wide inventory of technology assets.
- Supervise and ensure accuracy and timeliness of all required technology reports for state, federal and local agencies.
- Communicate regularly with school principals and district technology staff with regard to technology issues.
- Serve as the district contact for all technology-related communication.
- Monitor the district email system, Internet filters, and network account.
- Ensure the smooth operation of the district phone system.
- Continuously appraise, evaluate, and promote the technology programs.
Qualifications:
- Master's degree in education, supervision, curriculum, and instructional technology
- At least three years of successful teaching experience
- At least three years of successful leadership experience
- Considerable knowledge of best instructional practices to include online and blended learning
- Considerable knowledge of best instructional technology practices to support classroom learning
- Considerable knowledge of computer hardware and common software applications
- Considerable knowledge of networking hardware and software applications, capabilities and limitations, service requirements, and associated costs
- Considerable knowledge of communication installations, capabilities and limitations, service requirements, and associated costs
- Considerable knowledge of cabling infrastructure and electronic components required for networking
- Considerable knowledge of the capabilities, limitations, and service requirements of mainframe computers and auxiliary equipment
- General knowledge of best practices in professional development and supporting the adult learner
- General knowledge of infrastructure requirements and components of local and wide area networks, internet, intranets, and distributed learning
- Ability to assist users and trainers with software and hardware direction, guidance, and vision-setting
- Ability to establish evaluation strategies and implement formative and summative activities
- Ability to lead technology planning efforts, including activities to develop, implement, and evaluate both system and school technology plans
- Experience with Web page design and implementation
- Must be able to manage financial resources
- Must be able to read critically and synthesize technical material
- Must be able to communicate complex ideas and make them easily understandable
- Must be able to effectively supervise others
Note: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
- Location:
- Oxford