This position is posted by Jobgether on behalf of Net at Work Inc. We are currently looking for a Director of Technical Operations in United States. As Director of Technical Operations, you will lead strategic, cross-functional projects aimed at driving operational efficiency, innovation, and growth. Reporting to the COO, you’ll oversee major initiatives like the rollout of a customer portal and the migration of core business systems to a unified platform. This role demands a blend of technical architecture knowledge, project management acumen, and operational leadership. You’ll collaborate closely with internal teams and stakeholders to optimize processes, manage development teams, and implement transformative technologies such as AI — ensuring delivery on time, within budget, and aligned with business goals. Accountabilities: Lead the execution of strategic, cross-departmental projects including AI and automation initiatives that streamline operations and deliver measurable results. Manage software development projects across their lifecycle, from architecture to implementation, including CRM and project management system migrations. Oversee and mentor a development team, ensuring adherence to scalable development frameworks and methodologies. Develop operational strategies, quarterly and annual plans, and scalable processes to improve efficiency and reduce bottlenecks. Partner with the COO and other senior leaders to align technical strategy with business objectives and provide data-driven recommendations. Analyze KPIs related to cost savings, ROI, and efficiency using tools such as Power BI or Tableau and present actionable insights to leadership. Act as a liaison between operations and business units, promoting visibility, accountability, and seamless collaboration across teams. Foster a high-performing team culture focused on service excellence, responsiveness, and continuous improvement. Requirements Minimum 7 years in operations, technical development, or project management, including at least 3 years in a leadership role. Proven track record in managing complex, high-impact projects with cross-functional teams and measurable business outcomes. Experience with AI and automation tools to drive innovation. Strong command of data visualization and BI platforms (Power BI, Tableau). Experience managing CRM implementations, with preference for Creatio. Familiarity with Agile, Scrum, and PMP-certified project methodologies. Strong interpersonal and stakeholder management skills with the ability to influence across all levels. Bachelor’s degree in business, operations, or a technology-related field. Highly adaptable, results-oriented, and capable of navigating matrixed environments with competing priorities. Benefits Base salary range: $145,000–$155,000, plus performance-based bonus eligibility. Comprehensive health coverage: Medical, Dental, Vision. Additional health benefits: Accident, Critical Illness, Hospital Indemnity. Life and AD&D insurance, Short- and Long-Term Disability. Flexible Spending and Health Savings Accounts (with company contribution). 401(k) plan with company matching. Legal assistance and identity theft protection. Pet insurance and wellness programs. 15+ days of paid time off annually, based on tenure. 8 paid holidays, including 1 floating holiday. Employee Assistance Program and transportation/parking accounts.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile is evaluated through our AI-powered screening process, which thoroughly analyzes your experience, skills, and achievements. Our AI reviews your CV and LinkedIn profile to determine alignment with the role. It compares your qualifications to the job's key requirements and past success metrics. The top 3 candidates with the strongest match are automatically shortlisted. In certain cases, our human team may also review profiles to ensure no strong candidate is overlooked. This process is transparent, skills-based, and free from bias — focusing exclusively on your fit for the role. Once shortlisted, your profile is shared with the hiring company, which then leads the final interview and selection process. Thank you for your interest!

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