Director of Technical Operations
New Today
About Us
Zeromark builds AI-driven counter-drone systems that actually work in combat. No PowerPoints. No hype. Just field-proven technology that saves lives.
We've doubled year-over-year for two straight years, winning contracts that prove what we've always known: real innovation happens in the dirt, not in conference rooms. Our systems transform standard weapons into AI-powered platforms that detect, track, and neutralize drone threats-because a $200 drone shouldn't require a million-dollar countermeasure.
Here's what makes us different: ZeroMark operators don't build from behind screens. You'll validate tech from Blackhawk helicopters, train alongside Tier-1 units (who happen to be our coworkers), and test at legendary ranges from White Sands to the cliffs of Hawaii. When we say field-tested, we mean you'll shoot it, fly with it, and push it to failure. We don't tweet about changing the world-we're too busy actually doing it. Dark humor required, thick skin recommended.
If you want to make an actual impact-and have some unforgettable Tuesday afternoons along the way-let's talk. We're all about delivering practical, field-tested tech, not just theories.
Position Summary
The Systems Administrator will be responsible for the seamless operation, maintenance, and evolution of our IT systems, encompassing both physical and virtual environments, as well as the management of our critical software systems. This role is crucial for ensuring the stability, security, and efficiency of our technology infrastructure as we expand.
Responsibilities
Physical IT Infrastructure Management
Install, configure, and maintain physical servers, networking equipment (routers, switches, firewalls), and other hardware components.
Perform regular hardware diagnostics, troubleshooting, and repairs to ensure optimal performance and uptime.
Manage data center operations, including rack space, cabling, power, and cooling.
Implement and maintain physical security measures for IT assets.
Virtual IT Infrastructure Management
Administer and support virtualized environments (e.g., VMware, Hyper-V, KVM), including virtual machine creation, configuration, and resource allocation.
Monitor and optimize virtualized system performance, ensuring efficient resource utilization.
Implement and manage virtual networking configurations.
Develop and execute strategies for virtual machine backups, recovery, and disaster preparedness.
Software Systems Management
Deploy, configure, and maintain operating systems (Linux, Windows Server) and critical application software.
Manage and troubleshoot enterprise software systems, including databases, collaboration tools, and custom applications.
Implement and manage system patches, updates, and upgrades to ensure security and functionality.
Develop and maintain automation scripts for software deployment and system management.
General Systems Administration
Monitor system performance, availability, and security using various tools and dashboards.
Respond to and resolve IT incidents and service requests in a timely manner.
Develop and maintain comprehensive documentation for all IT systems and procedures.
Implement and enforce IT security policies and best practices.
Participate in on-call rotation for after-hours support as needed.
Collaborate with development and other teams to support their IT needs and project requirements.
Qualifications Proven experience as a Systems Administrator or similar role in a fast-paced environment, preferably in a startup.
Strong understanding of both physical and virtualized server environments.
Proficiency in administering and troubleshooting Linux and Windows Server operating systems.
Experience with networking concepts and protocols (TCP/IP, DNS, DHCP, VPN).
Familiarity with scripting languages (e.g., Bash, Python, PowerShell) for automation.
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud Platform) is a plus.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Location:
- New York, NY, United States
- Category:
- Arts, Design, Entertainment, Sports, And Media Occupations