Director of Social Services needed in Queens Full time position!

Overview The Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services.

Responsibilities -Ensure that newly admitted clients receive social service intake with 48 hours of assignment to case manager. -Monitor and track client intakes and move-outs utilizing DHS rosters to update the Master roster daily. -Oversee all ACS cases and ensure that monthly tracking forms are completed and submitted to DHS. -Review and update ACS client rosters. -Meet with community agencies to assist with high risk case conferences as needed. -Maintain professional relationships with clients and client confidentiality. -Communicate with peers in other programs on issues related to client progress. -Understand all aspects of contract requirements and communicates this understanding to staff. -Supervise a minimum of four direct reporting staff and their subordinates to ensure that clients complete tasks (such as gaining entitlements, employment and housing options). -Work with staff to set and achieve realistic monthly performance targets in accordance with contract requirements (such as completing ILPs, inspections, monitoring families with children age 0-24 months, ACS, LTS families and housing placements). -Teach, coach and work with direct staff regarding how to interact with and/or engage clients to maintain entitlements to become eligible for housing subsidies. -Conduct weekly client progress reviews with staff. -Conduct periodic internal chart reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients. -Respond to critical incidences that require immediate attention. -Access client data using various tracking and program databases (i.e. - Client Tracking System (CTS), New York City Way, 4002 System). -Prepare contract reports and statistical information for both management and funder use. -Assist in the analysis of program and demographic data to make programmatic improvements. -Organize onsite and offsite training opportunities for professional development of staff. -Assist the Senior Program Manager in providing oversight for all aspects of the program in his/her absence. -Confer with the Senior Program Manager, and/or other management staff as needed regarding programmatic and personnel issues. -Attend staff/funder/outside agency meetings as requested. -Facilitate weekly meetings with social service staff to address client issues and progress. -Review and sign time sheets. -Prepare performance appraisals for direct reporting staff. -May develop appropriate marketing material and marketing/outreach strategies for the program. -May network both within and outside agency to expand client recruitment and opportunities for client success. -May have direct client service/program responsibilities in addition to the above.

Requirements -Bachelor's degree w/five (5) years of relevant experience, or ; -Master's degree w/three (3) years of relevant experience. If the degree is specifically in Social Work, Mental Health Counseling, Counseling/Guidance, or Art Therapy, a corresponding professional license (LMSW, LCSW, LMHC) is also required. -Two years of relevant experience. Required Skills: Managerial, Analytical, Change Management, Interpersonal, Organizational Support, Project Management, Stakeholder Service, Technical, Problem-solving, Interpersonal, Strategic Thinking/Planning, and Communication skills. -On call 24 hours a day, 7 days a week. -Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report. -May be required to become First Aid/CPR certified. -May be required to become certified in overdose prevention.

Salary: $75,000-$78,000 annually plus a benefits package

For more information and to apply, please contact Howard Newman Account Manager, Bond Health Staffing 5824 12th Avenue Brooklyn, NY, 11219 Office: 1-718-302-0040 ext. 204 Fax: 1-718-302-0070 Howard@bondhealthstaffing.com