· Comprehensive knowledge of market position, OCC, ADR, banquet and food and beverage revenues, overall GOP, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.

· Be fully knowledgeable of competitive markets outside the area.

· Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies.

· Implement sales policies and procedures as developed in the annual Marketing Plan.

· Make personal sales calls.

· Develop creative marketing techniques.

· Develop and maintain relationships with the local Chamber of Commerce and Convention and Visitors Bureau.

· Achieve and exceed individual and team annual goals as established by the annual Marketing Plan.

· Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess, and revise the parameters of the program.

· Achieve budgeted revenues and expenses and maximize profitability related to the sales department.

· Participate in the preparation of the annual hotel budget.

· Maintain and correct procedures for credit control, financial transactions, and security of financial assets.

· Manage and develop sales team including training, counseling, evaluating and rewarding behaviors.

· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

· Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings.

Ability to accurately use various office and sales software.

· Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to assist with the design and preparation of statistical reports and presentations as needed.

· Ability to accurately report information.

· Ability to assist with various office tasks as needed.

· Ability to scrupulously follow all StepStone and hotel policies and procedures.

· Attend required meetings.

· Must have a comprehensive knowledge of all hotel departments and functions.

· Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.

· Must have exceptional mathematical and computer skills.

· College education and relevant training and experience required. Additional education preferred.

· Ability to timely obtain any required licenses or certificates.

· CPR training required; first aid training preferred.

· Additional language ability preferred.