The POWER of a CAREER!

At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring a Director of Quality Control to lead our Quality Control department and ensure a culture of quality across the Bank.

This role is ideal for a proven leader with deep mortgage industry experience, a strong grasp of agency and investor guidelines, and the ability to drive operational excellence in QC processes, reporting, and remediation efforts.

What You’ll Do:

Oversee QC processes to ensure alignment with investor requirements and the Bank’s Quality Control Plan

Manage escalated QC loan reviews, including investigations, fraud reviews, early payment defaults, and FHA rejected mortgage applications

Maintain current knowledge of Fannie Mae, Freddie Mac, FHA, USDA, VA, and FHLBI guidelines; ensure QC procedures remain compliant

Prepare timely management reports on QC findings, trends, and corrective action plans

Oversee reporting and tracking for all origination and servicing repurchases, providing monthly updates to management

Partner with operational leaders to address root causes and implement workflow improvements

Manage investor and agency responses to QC findings, deficiency notices, and repurchase demands

Lead, train, and develop QC staff; oversee staffing, performance reviews, and professional growth

Maintain and update SOPs, work instructions, and reporting templates

What You Bring:

Minimum 15 years’ experience in the financial institution or nonbank mortgage industry

At least 10 years in QC management, quality assurance, and mortgage operations

Current knowledge of Fannie Mae, Freddie Mac, FHA, USDA, VA, and FHLBI loan programs and guidelines

Strong background in compliance, agency requirements, and mortgage operations

Proficiency in Microsoft Word, Excel, Outlook, and mortgage/banking software

Exceptional leadership, analytical, and problem-solving abilities

Excellent verbal, written, and presentation skills

Proven ability to work independently, meet tight deadlines, and deliver superior results

Why Join Northpointe?

We offer a flexible, collaborative work environment where your leadership directly impacts quality, compliance, and operational success. You’ll have the opportunity to shape QC strategy, guide talented professionals, and work cross-functionally to improve outcomes for the organization.

Our Hiring Philosophy

Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.

Benefit Information:

Medical

Dental

Vision

Life, LTD, & AD&D

Dependent Care Spending Plan (DCSA)

Employer Stock Ownership Plan with 401(k) feature and company match

Complimentary Banking Services

Tuition Assistance

Ready to Apply?

If you’re ready to lead a best-in-class QC function and contribute to the success of a growing, dynamic organization, we want to hear from you. At Northpointe Bank, this is more than a job — it’s the POWER of a CAREER .

AA - EOE