A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations). Lead and manage the Michigan Online product engineering team, including developers and other technical staff. Drive the technical strategy and architecture for the Michigan Online platform, ensuring it is scalable, reliable, and secure. Oversee the entire software development lifecycle, from sprint planning and execution to code reviews and deployment. Oversee and support cross-functional operational squads: Platform Squad - Responsible for CMS integration, reusable content blocks, taxonomy governance, editorial workflows, design system, mobile UX, and rebrand execution. Learner Innovation Squad - Supporting the integration and maintenance of key platforms, such as Canvas, edX, custom learning experiences, cohort learning, Labs/Experiential learning, and APIs for course management. Data & Infrastructure Squad - Responsible for building, scaling, and maintaining the data architecture, connections, and infrastructure for both MO and custom-built learning solutions. Assurance Squad - Responsible for ensuring quality, accessibility, and platform stability across all MO products.

Support the day-to-day operations of the technical squads, fostering a culture of collaboration, innovation, and accountability. Implement and champion best practices for software development, including agile methodologies, CI/CD, automated testing, and observability. Collaborate with stakeholders across CAI to define the product roadmap and translate institutional goals into technical requirements. Define KPIs and success metrics for squads and product features; enable a culture of continuous delivery, demos, and outcome measurement. Mentor and lead by example in a servant leadership model; build trust through cross-disciplinary action and transparent communication. 10+ years of experience in product leadership roles, ideally in higher ed, nonprofit, or complex enterprise environments. Proven ownership of large-scale web platforms integrating CMS, CRM, and user-facing features. Demonstrated success in leading and managing a team of software engineers and technical designers to deliver a large-scale, commercial web application or platform. Experience with Agile methodologies, rituals (e.g., sprint planning, retrospectives), and shared KPIs. Extensive experience with the full software development lifecycle, from conception and design to deployment and maintenance. Hands-on familiarity with CMS systems (especially Wagtail, Drupal, or AEM), UX strategy, and data integration. Strong communication and stakeholder management skills; able to translate abstract institutional goals into actionable product strategies. Technically fluent (but not necessarily a developer) - understands trade-offs in Django, REST APIs, frontend development, and DevOps. User-centered mindset; experience using research, analytics, and behavioral insights to drive decisions. Comfortable guiding staff growth and fostering cross-functional learning environments. Must have legal authorization to work in the United States. The mode of work for this position is Hybrid with a minimum of 4 days in the office per week. The work requirements for this position allow both onsite and offsite work and you will have an expected regular and recurring onsite presence. On occasion, you may be required and must be available to work onsite more frequently if necessitated by our center's policy and domain leadership or by your job requirements.

The salary for this position will be based upon the selected candidate's education and experience. Excellent benefits are available, for details, see http://benefits.umich.edu/ Salary Information The general salary range for this position is $140,000 - $160,000. Candidates can expect to be paid a competitive and equitable salary. Factors used to determine salary include education level, experience, knowledge and skills for the position and salaries that are currently established within the unit. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process. Organizational Statement on Harassment We believe all individuals deserve to be treated with respect and dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with Individuals with Reporting Obligations in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act. Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. The University of Michigan is an equal employment opportunity employer.

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