Director of Operations

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Preferred Qualifications: Bachelor’s degree in Business Management or equivalent Preferred: Background with managerial experience At least 5–8 years of management experience , ideally in: - Healthcare - Hospitality (for service quality) - Postnatal or eldercare settings Proficient in budgeting, scheduling, and team leadership Desired Skills: Client-oriented mindset Ability to handle emergencies and high-pressure situations Familiar with confinement practices, cultural sensitivities, and infection control protocols Key Responsibilities: Oversee and manage all operational functions of the centre Ensure compliance with licensing regulations Supervise nursing staff, support staff, and admin teams Develop and implement SOPs for patient care, safety, and cleanliness Manage budget, financial planning, and resource allocation Handle client feedback, service recovery, and escalation cases Collaborate with marketing and HR for business development and staffing Oversee training programmes and staff development Maintain quality assurance and client satisfaction Coordinate with external stakeholders (suppliers, auditors, government bodies)
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Location:
West Islip, NY, United States
Category:
Management & Operations

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