Director of Operations | Autism Center of Excellence (AutismCOE)

Lead with Purpose. Drive Operational Excellence. Make a Lasting Impact.

At the Autism Center of Excellence (AutismCOE) , we deliver high-quality Applied Behavior Analysis (ABA) therapy that empowers children with autism and supports their families. With multiple clinics providing both center-based and home-based services, we are seeking an experienced Director of Operations to oversee and elevate the operational management of our growing organization.

This is a unique opportunity for a proven leader to shape strategy, optimize processes, and foster a culture of excellence —all while contributing to a mission-driven organization that changes lives.

Why Work for AutismCOE?

Medical, dental, vision, life insurance, and 401(k)

Paid time off (PTO) and company holidays

Mission-driven culture focused on improving the lives of children and families

Collaborative team environment with opportunities to lead and innovate

Key Responsibilities

Lead and oversee the operational performance across all service delivery centers and administrative functions

Develop and execute strategic initiatives to improve efficiency, employee satisfaction, and quality of services

Establish policies, procedures, and KPIs aligned with organizational objectives; regularly monitor performance

Oversee the financial health of the centers, including budget tracking, cost control, and forecasting

Collaborate with clinical leadership and HR to streamline onboarding and professional development for Behavior Technicians (BTs) and administrative staff

Foster a positive, collaborative organizational culture that emphasizes communication, teamwork, and professional growth

Drive initiatives for community outreach, marketing, and business development

Oversee facility operations , ensuring compliance with safety, cleanliness, and functionality standards

Act as a liaison between clinical and administrative teams , ensuring clear communication and alignment

Handle crisis situations and operational challenges , providing swift and effective solutions

Manage scheduling and resource allocation to maintain optimal staff coverage

Participate in staff engagement activities, team-building events, and professional development programs

Regularly report to senior leadership on key initiatives, performance metrics, and strategic progress

Qualifications

8+ years of management experience overseeing large, multi-site operations (healthcare or service-based preferred)

Bachelor’s degree, or equivalent professional experience

Strong leadership and team management skills with proven success driving organizational growth

High emotional intelligence with the ability to engage empathetically with children, families, and staff

Excellent verbal and written communication skills

Strategic thinking with the ability to implement processes that drive long-term growth while ensuring smooth day-to-day operations

Results-driven mindset with strong problem-solving skills under pressure

Experience in ABA therapy operations

Willingness to travel between clinical sites

Join Us

If you’re a proven operational leader ready to drive excellence in a mission-driven environment, we’d love to meet you. Apply today and help us expand our impact—one clinic, one child, one family at a time.

AutismCOE is proud to be an Equal Opportunity Employer.