Ask yourself: On a scale of 1 to 10, is your work ethic a 10+? Do you have true GRIT, tenacity, and live in the realm of anything is possible? Do you solve problems creatively and with a high regard for quality and detail? Do you relate to people well and think on your feet? Do you agree with the following statement: “If it is to be, it’s up to me” ? (If not, we are not a match.)

The above is who we are looking for! We need a LEADER who GETS THINGS DONE WITH EXCELLENCE and has a strong desire to help make a successful small business even better.

The Director of Operations (DOO) is deeply committed to supporting the growth of our agents, while also growing their own leadership skills. This role is not just about creating systems—it’s about finishing strong. The right candidate is a finisher who ensures that projects, initiatives, and commitments don’t just get started but are carried through to completion. Equally important, this leader must be confident in supporting others with accountability to deadlines, standards, and results. Where others may struggle to follow through, the DOO thrives in closing the loop, ensuring nothing falls through the cracks, and instilling a culture of accountability and execution across the organization.

As the business grows, this individual will be responsible for hiring, training, and leading additional department members to ensure all tasks continue to be completed to high standards with maximum efficiency. They will also lead the sales department from a systems and accountability standpoint.

Compensation Base salary: $70,000 - $80,000 Bonus Potential Growth Opportunities Compensation: $70,000 - $80,000 Responsibilities: Primary Objectives The Operations Manager builds, implements, and manages all systems for transaction coordination, internal communication, client communication, financial management, information management, central database management, lead management, and marketing. Assists as needed in documenting the systems of other departments, including customer service, buyer, seller, lead generation, tracking, and expansion systems. These will all be documented via an Operations Manual and by video. Oversees all financial systems, including handling payroll, ensuring the collection of commissions, maintaining the budget, and generating financial reports. Oversees all contracts through closing and supports the transaction managers on all aspects of the operations portion of the closing process. Creates and maintains an operations manual that documents all systems and standards in writing and in video. Coordinates the purchase, installation, and maintenance of all office equipment. Is responsible for hiring, training, consulting, and holding accountable all additional administrative department members. Is responsible for hiring and supporting additional sales agents by coordinating support from our administrative team. Is responsible for supporting the marketing team on company processes and procedures. Maintains all records/accountability for sales quotas and mentors to help hit monthly, quarterly, and annual goals. Responsible for all sales tracking and all ROI tracking for lead systems. Responsible for overseeing all training on systems and making sure each person is knowledgeable and using our lead plans. Responsible for overseeing the listing department team. Responsible for all onboarding of agents and coordinating admin support through their 30-60-90’s. Responsible for creation and implementation of all accountability/onboarding materials (manuals, 30-60-90’s, and 1st 100 days) Management Responsibilities All administrative department members Tracking numbers of sales agents, supporting systems, and accountability Key Skills Exceptional organizational and project management abilities Strong written and verbal communication skills Financial management skills Great ability to focus Concerned about doing things the right way Calm under pressure Learning based Service-based attitude Proven ability to succeed Growth focused Willing to lead generation as well with the team in order to lead Qualifications: Bachelor’s degree preferred Real estate license required 1–3 years of service and management experience 3–5 years of administrative experience, preferably in real estate A finisher with a can-do attitude! About Company Lysi Bishop Real Estate is a leading Real Estate Team in Idaho and a nationally recognized leader in residential real estate. With a 30+ year proven track record of success and a commitment to excellence, our team is passionate about delivering an unparalleled client experience. We pride ourselves on combining innovative systems, cutting-edge marketing, and a service-driven culture to consistently achieve outstanding results for clients. At Lysi Bishop Real Estate, we believe in growth, collaboration, and creating opportunities for both our team members and the clients we serve. Joining our team means being part of a dynamic, supportive environment where high standards are the norm and where every member is valued for their contribution to our collective success.