Director of Operations
3 Days Old
Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI, and hosted voice services to the business community. Vyve serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
At Vyve Broadband, our Directors of Operations are essential leaders ensuring our field teams deliver reliable service and exceptional customer experiences. As a Director, you'll oversee technical operations across your region including field technicians, plant operations, and headend systems while driving performance, safety, and system reliability. You'll collaborate across departments, lead system upgrades, and mentor managers and supervisors to support team success and company growth.
What you will do
- Lead and support local Technical Operations Managers and Supervisors, ensuring service excellence and a strong team culture
- Oversee daily operations including plant reliability, node health, service quality, and HFC/headend functionality
- Coordinate capital projects, construction, system upgrades, and maintenance to support performance and customer satisfaction
- Partner with NOC, Dispatch, Sales, and Customer Care to ensure efficient workflows and aligned goals
- Provide hands-on leadership in emergencies, outages, or system events
- Review performance metrics and promote continuous improvement across all operations
- Manage headcount, hiring, training, and team development, supporting career paths and technical skill progression
- Engage with vendors and contractors to ensure material availability, cost efficiency, and quality standards
- Monitor and ensure compliance with FCC, NEC, NESC, and Vyve safety and performance standards
- 10+ years in operations management, with at least 5 years in broadband or cable/internet HFC environments
- Experience managing large technical teams and cross-functional collaboration
- Strong knowledge of HFC networks, DOCSIS standards, headend systems, and broadband technology
- Excellent leadership, organizational, and communication skills
- Ability to develop talent and promote growth through coaching and mentoring
- Proficiency with Microsoft Office and technical management tools
- Valid driver's license and ability to travel within your region
- High school diploma or equivalent required; college degree preferred
- Full-time, with availability for regional travel, emergencies, and occasional on-call leadership support
- Includes system visits, headend evaluations, plant inspections, and staff coaching in the field
- Competitive compensation package commensurate with experience
- Health, dental, vision, retirement, paid time off, and other benefits
- Courtesy service perk for eligible employees in our markets, including free or reduced-price internet, video, and voice
- Access to leadership development programs and operational training
- Support for building strong, effective local teams through Tech Progression and structured onboarding
How to apply
Click Apply on LinkedIn or Indeed and submit your resume. We review applications daily and will reach out within 5 business days.
Equal Opportunity
Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, reserve or National Guard status, or any other protected status under applicable law
- Location:
- Oklahoma City
- Job Type:
- FullTime
We found some similar jobs based on your search
-
New Today
Sr. Director, Clinical Operations
-
Oklahoma City, OK, United States
- Management & Operations
Join to apply for the Sr. Director, Clinical Operations role at Planet Pharma 1 day ago Be among the first 25 applicants Join to apply for the Sr. Director, Clinical Operations role at Planet Pharma Job Description -- is looking for a directo...
More Details -
-
New Today
Business Operations Capture Director (US Services - East)
-
Oklahoma City, OK, United States
- Management Occupations
Description & Requirements The U.S. Services East Business Growth Director is responsible for driving standardization, best practices, and innovation across the portfolio to enhance business development efforts within state and local government he...
More Details -
-
New Today
Director of Operations - Northeast
-
Oklahoma City, OK, United States
- Management & Operations
Get AI-powered advice on this job and more exclusive features. This range is provided by The United Green. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $150,000.00/yr - $165,000...
More Details -
-
New Today
Director, Market Access Marketing and Operations
-
Oklahoma City, OK, United States
- Marketing & Media, Management & Operations
Director, Market Access Marketing and Operations Massachusetts - Hybrid Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA. COMPANY OVERVIEW: Disc Medicine is a clinical-stage bio...
More Details -
-
New Today
National Director Fence Operations
-
Oklahoma City, OK, United States
- Management & Operations
About USS United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and de...
More Details -
-
New Today
Director of Title Operations & Chief Title Counsel
-
Oklahoma City, OK, United States
- Management & Operations
Director of Title Operations & Chief Title Counsel Director of Title Operations & Chief Title Counsel 2 weeks ago Be among the first 25 applicants Paladin Land Group, LLC provided pay range This range is provided by Paladin Land Group, LLC. Your a...
More Details -