NYC Health + Hospitals/Jacobi is a 457-bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast Health Center, Bariatric Surgery Center, and Cancer Service. The facility also offers the region's only multi-person hyperbaric chamber, allowing up to nine patients to dive together at one time. Jacobi's Ambulatory Care Pavilion is a stunning complement to its inpatient acute care, allowing staff to provide patients with high-quality service in a modern, state-of-the-art environment.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Check us out online: www.nychealthandhospitals.orgcareers.nychhc.orgDocs4nyc.orgJob DescriptionUnder the general supervision of the Chief Nursing Officer, the Nursing Director for Ambulatory Care is responsible for the administrative and operational oversight of outcomes in all Ambulatory care areas. Responsible for meeting the goals and objectives set forth by ACLC, including plan, support, and related deliverables.Responsible for planning, administration and monitoring of Ambulatory processes and systems in accordance with hospital policies and procedures, The Joint Commission Standards and other regulatory agenciesMeasures and monitors quality management activities through collection and analysis of data and communicating these activities within the ACLC DepartmentResponsible for the quality assurance, regulatory, and professional Nursing standards of care. Identifies issues and concerns regarding clinical documentation and practices reflected therefore Enhance quality of care management through a systematic performance improvement process and staff education Collaborates with department leadership to identify recommendations for high quality, cost effective care and practice improvements, based on areas identified in analysis of Quality Indicator dashboard and performance improvement measuresProvides guidelines and support to the Ambulatory and departmental leadership in development of performance improvement projects.Acts as resource to staff in initiatives (depression, diabetes and hypertension, accountable care organization) in accordance with evidence -based practice guidelines in Primary Care.Participates in PCMH programs routinely to ensure compliance with new changes and standardsEnsures that monitoring and evaluation of the standards of care and practices are adhered to whenever there is a patient occurrence and provide feedback to nursing leadership and staff development instructorsProvides recommendations in providing staff education for any identified issues or updates in Ambulatory practices. Assists in the responsibility for communication and education regarding activities in the Ambulatory practices, and serves as a resourceHelps coordinates and direct activities related to The Joint Commission (TIC) accreditation and continuous readiness, and in collaboration with hospital Quality and Risk, to ensure that TJC deficiencies are addressed and resolved. Collaborates with Quality/Risk Management Department, QAPI Committee, The Joint Commission (TJC) Readiness, Infection Prevention.Develops and follows through on Nursing Engagement Improvement PlanParticipates in peer review meetings, and reports out any issues related to Ambulatory practices.Continually develops skills and knowledge related to Ambulatory, leadership and change management through formal and informal training literature review, participation in conferences and professional organizations.Demonstrates knowledge of evolving and best practices related to the applicable clinical area and related performance improvement and patient safetyReviews and/or revises Policies and Procedures as neededDemonstrates managerial competency in working collaboratively and relating well with other department/disciplinesFacilitates communication and teamwork with other disciplines and departments to resolve and prevent problem Responsible for facilitating staff participation in satisfactory/engagement surveyProvides feedback/recommendations as needed for improved efficiency and accuracy for clinical documentation practices Effectively collaborates with stakeholders of alt levels of staff, developing trusting working relationships with leadership, physicians, and front-line personnel. Considers context when presenting findings and recommendations Models a patient-centered, interdisciplinary team approach to improvement and safety.Responsible for Professional development activities, supporting the shared governance councils, and work related to Nursing Pathways to Excellence Journey (PTC), Magnet designation.Supports Nursing leadership in the shared governance model and teams to develop Clinical Ladder initiativesSupports the professional development of staff, through constructive feedback on project deliverables and as a role model in all project activities. In leadership or supporting roles; actively identifies opportunities to informally mentor department staffResponsible for fostering innovation and excellence in nursingCollaborates and implements new initiatives from Central officeCoordinates and supports other activities related to professional nursing practice and care innovation as assigned by the Chief Nursing OfficerPartners with all nurse leaders to ensure focus on exemplary professional practice, quality, safety and patient care outcomesPerforms other duties as assignedMinimum Qualifications1. Licensed and currently registered to practice as a Professional Nurse in New York State; and,2. A Master's Degree in Nursing Administration or an equivalent field, and a minimum of four years of high-level responsible experience in nursing administration, three years of which shall have been in a hospital; or,3. A satisfactory equivalent. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State.Department PreferencesCurrently registered to Practice as a Professional Nurse in NY State plus (2) or (3) below NY Registered Nurse (RN) license Master's Degree in Nursing.3+ years of Nursing experience in Ambulatory Care.ANCC Board Certifications in Ambulatory Practices.Extensive knowledge of the American Nurses Association Standards of Practice, The Joint Commission Resources, NationalPatient Safety Goals, Patient Bill of Rights, Department of Health Standards and Hospital Policy and ProceduresExcellent communication (both oral and written), interpersonal, organization, presentation skills Great interpersonal skillsStrong attention to detail Highly organized, ability to work independentlyLeadership Skills: Effective leadership abilities as demonstrated by:Ability to implement change in a positive, sensitive and forward-thinking mannerDeveloping goals and objectives, and establishing prioritiesInspires confidence, appropriate risk taking and achievement of high standardsSelf-starter with a willingness to try new ideas. Positive, can-do attitude coupled with a sense of urgencyGood judgment and ability to act decisively at the right timeAbility to persuade others and develop consensusEffective communication skills both in written and verbal presentation with a communication style that is open and foster trust, credibility and understandingAbility to effect collaborative and promote teamworkAbility to ensure a high level of customer satisfaction including employees, patients, visitors, referring physicians and external stakeholdersIf you wish to apply for this position, please apply online by clicking the "Apply for Job" button:NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs