NYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M - 5:00 P.M

Duties & Responsibilities

Purpose of Position:

Under direction of the Chief Nursing Officer, with the broadest scope for the exercise of independent initiative and judgment, organizes, directs, coordinates and evaluates the nursing service and nursing education programs of a healthcare setting or diagnostic and treatment center; performs related tasks.

Essential Duties and Responsibilities: 1. Develops, establishes and implements the philosophy, objectives, policies and standards of the Nursing Department. 2. Organizes the Nursing Department to delineate authority, functional responsibilities and lines of communication. Coordinates functions of nursing services with other disciplines, collaborates with administrative staff, other department staff and representatives of allied groups in planning services. 3. Determines staffing requirements in relation to patient care standards and develops procedures to maintain an adequate, competent nursing staff. 4. Maintains a system of continuing evaluation of nursing service provided for patients. 5. Maintains up-to-date policy procedure manuals for all nursing units and evaluates their effectiveness. 6. Establishes an effective system of clinical and administrative nursing records and reports. 7. Directs the preparation of the personnel, equipment and supply budgets for the Nursing Department. 8. Directs the development and implementation of orientation, training and continuing education programs for nursing personnel. 9. Initiates and participates in studies and research projects. Utilizes findings to improve patient care and administrative services. 10. Plans for and coordinates use of clinical facilities by colleges and other agencies for nursing education purposes. 11. Participates in the development of policies and health programs for the health care setting and System policies and programs involving nursing. 12. Develops and maintains sound relationships with the community, labor and professional groups in developing nursing programs and policies. 13. May serve as a consultant for the System for the overall nursing practice, service and education programs; conducts related studies and directs projects, provides leadership in Central Office in the development, coordination and evaluation of System's central and health care setting nursing services, practice and education programs. 14. Attends community conferences and committee meetings with administrative, Medical Board and department heads. 15. Conducts and chairs staff meetings and working committees with all levels of nursing personnel.

Minimum Qualifications 1. Licensed and currently registered to practice as a Professional Nurse in New York State; and, 2. A Master's Degree in Nursing Administration or an equivalent field, and a minimum of four years of high-level responsible experience in nursing administration, three years of which shall have been in a hospital; or, 3. A satisfactory equivalent. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State.

Department Preferences

Develop and review metrics that lend to the growth of the CHHA and management of staff productivity and work performance. Hires, trains and develops staff based on the growth of the program and operational needs of the organization. Oversees the daily functions and activities of the CHHA Nursing Service Delivery team. Liaises with acute and post-acute care discharge planning teams to ensure transition goals for patients are met. Thinks strategically in planning for referral sources, patients and the home care department to improve on the quality of care being rendered. Assures adequate supply of qualified staff based on operational needs and productivity targets. Assists with recruiting, hiring and orienting all clinical staff. Provides one to one mentoring and education to direct reports as needed. Provides adequate opportunity for education and ensures that all staff meets mandatory educational and in- service requirements on a timely basis. CERTIFICATION(S)/LICENSE(S) AND REGISTRATION REQUIREMENTS: NYS Driver's License Proof of Car Insurance KNOWLEDGEABLE IN: Demonstrated knowledge regarding Federal, State and local regulations and JCAHO standards for Home Care. Excellent verbal, written, organizational and analytical skills. Previous experience using various computer software applications: i.e., Word, Excel, Access, etc. YEARS OF EXPERIENCE: Minimum of 3 years high-level responsible experience in nursing administration Minimum three 2-3 years of experience in home care Minimum of 1 to 2 years' experience in an acute care or in- patient post-acute care setting. Minimum 1 to 2 years 'experience in discharge planning preferred. Minimum 1 to 2 years 'experience in business development preferred. Previous experience using various computer/mobile software applications: i.e., Outlook, Word, Excel, PowerPoint, Visio, OneNote. EQUIPMENT/MACHINES OPERATED: Smartphone Laptop Computer Desktop Computer Multifunction Copier COMPUTER PROGRAMS/SOFTWARE OPERATED: Epic H2O Hyperspace Epic H2O Remote Client Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, OneNote) MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENT S Incorporates knowledge of cultural differences through effective instructional interactions. Comprehends principles of adult learning and incorporates them in formal and informal educational activities. Remain aware of current issues/trends in healthcare and translates them to the clinical team. Maintain and model ICARE values (Integrity, Compassion, Accountability, Respect and Excellence) Maintains "state of the art" management/professional knowledge, credentials and skillset. Functions in a way characterized by and conforming to technical and ethical standards. Exhibits a courteous, conscientious and businesslike manner when interacting with all stakeholders. Shows commitment to professionalism and excellence. Provides leadership by satisfactorily managing relationships with and among customers (patients/clients, medical staff, volunteers, vendors, colleagues). Demonstrates a capacity for accountability. Is able to render decisions fairly and equitably, in a timely manner. Articulates the organization's vision in understandable terms and is able to model the organization's vision. Supports all appropriate hospital programs, including mandatories. Develops goals, and objective and establishes plan to accomplish responsibilities. Determines sources of conflict and responds timely to achieving a resolution. Embraces cultural competence and incorporates the same in the daily team activities. Prioritizes activities, follows through, and meets deadlines. Skillfully and even handedly administers the human resources process (hiring, training, evaluating, developing, coaching and discipline) as related to the agency's policies and procedures. Provides educational opportunities for staff. Benefits

NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs

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