Why Charlie Health? Millions of individuals across the country are facing mental health challenges, substance use disorders, and eating disorders, yet they often encounter barriers to care. From limited local options and lengthy wait times to a lack of personalized treatment, behavioral healthcare can leave people feeling overlooked and unsupported. Our mission at Charlie Health is to transform this experience. We connect individuals to essential behavioral health treatment, delivering personalized, virtual care that is rooted in connection between clients, clinicians, care teams, loved ones, and supportive communities. By focusing on those with complex needs, we are expanding access to meaningful care and achieving better outcomes, all from the comfort of home. As a rapidly growing organization, we are reaching more communities daily and creating a team that is setting new standards in behavioral health treatment. If you are eager to leverage your expertise to drive impactful change and help individuals access the care they rightfully deserve, we welcome your application. About the Role Due to significant growth, Charlie Health is looking for an experienced Medical Director to join our team. The Medical Director will collaborate with the Chief Clinical Officer, fellow Medical Directors, and the medical team to ensure the highest quality of patient care, encompassing comprehensive evaluations, patient consultations, and adherence to medical and clinical policies. We seek a candidate who is entrepreneurial, driven by outcomes, and focused on patient-centered care. The Medical Director will be responsible for ensuring that every patient has an exceptional experience with Charlie Health. We are a mission-driven team committed to increasing access to life-saving behavioral healthcare for those in greatest need. In every department, we work collaboratively to achieve meaningful outcomes and enhance our model of care. If you share our mission and are excited about transforming the behavioral health landscape, we encourage you to apply. Responsibilities Maintain and enhance the highest standards of healthcare delivery to all patients. Ensure healthcare services are provided in the most cost-effective and efficient manner. Assist in the recruitment, hiring, orientation, monitoring, directing, coaching, and evaluation of medical staff. Provide direct patient care for medication management, diagnostic evaluations, and medical assessments. Review relevant patient complaints and satisfaction surveys, responding as necessary. Offer technical guidance to the Chief Clinical Officer and treatment team on matters requiring medical judgment. Oversee, monitor, and update the facility's medical policies and procedures. Assist in obtaining state licenses, Medicaid contracts, and establish commercial statewide and national in-network contracts. Supervise the development, implementation, and operation of a quality assurance program related to patient care and participate in quality improvement processes. Provide consultation and peer review for all medical staff at the facility. Help develop data, statistics, performance outcomes, measures, and compliance reporting in partnership with the Chief Compliance Officer. Address risk management and patient grievances related to clinical care. Assist the Clinical Director in identifying and arranging continuing education opportunities for medical personnel. Participate in treatment team meetings. This job description is not exhaustive and may change at any time with or without notice. Qualifications Available to support the Charlie Health team on a full-time basis. Authorized to work in the United States with native or bilingual English proficiency. Unrestricted MD, board-certified in psychiatry and child and adolescent psychiatry. Valid DEA Certification or ability to obtain. Minimum of 5 years of practice experience. Preferred experience in mental health and addiction medicine. Committed to delivering high-quality, cost-effective healthcare. Able to work collaboratively as part of a management team. Possess a high energy level and the ability to follow projects to completion. Strong consensus-building and teamwork skills. Effective communication and collaboration with medical staff, patients, clinical support, and administrative staff. Proficiency in using electronic health records. Computer and internet skills, including Microsoft Word and Outlook. Benefits Charlie Health is pleased to provide comprehensive benefits to all full-time, exempt employees. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line regarding this or any job posting. Be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page. Charlie Health will never ask you to pay a fee or download software as part of the interview process. We will not request your personal banking information until you have signed an employment offer and completed onboarding paperwork from our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Recruiting agencies are asked not to submit unsolicited referrals for this or any open role, as we maintain a roster of partner agencies and will not pay any fees associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where all individuals can be their authentic selves. Every member of our team should feel supported and a sense of belonging. We appreciate diverse perspectives as they help us deliver crucial mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely based on qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.