The Director of IT is responsible for leading the company’s information technology function, including management of on-premises and cloud infrastructure, IT helpdesk personnel, and system administrators. This role combines strategic leadership with hands-on technical expertise to ensure reliable operations, secure systems, and scalable growth. The Director of IT will oversee IT compliance with HIPAA, SOC 2, and related security frameworks, while also fostering the development and growth of the IT team.

Essential Duties and Responsibilities

• Provide leadership and direction for IT operations, including helpdesk support, infrastructure management, and system administration.
• Manage and grow the IT team, providing mentorship, performance management, and career development opportunities.
• Maintain and improve on-premises and cloud-based infrastructure to ensure high availability, scalability, and performance.
• Oversee IT security operations, implementing best practices and ensuring compliance with HIPAA, SOC 2, and other regulatory requirements.
• Partner with organizational leadership to align IT initiatives with company goals while remaining hands-on with systems and operations.
• Develop, implement, and monitor IT policies, processes, and documentation to drive operational efficiency and standardization.
• Ensure effective disaster recovery, data backup, identity and access management, and system monitoring practices.
• Establish and track KPIs to evaluate IT service delivery and system performance.
• Manage IT budgets, vendors, and technology procurement.
• Provide strategic guidance on new technologies and systems that can improve organizational effectiveness.

• Bachelor’s degree in Information Technology, Computer Science, or related field required; Master’s degree preferred.
• 10+ years of progressive IT experience, with 5+ years in IT leadership.
• Strong technical expertise in both on-premises and cloud environments (AWS, Azure, or Google Cloud).
• Proven experience managing IT helpdesk teams and system administrators.
• In-depth knowledge of IT security best practices and compliance frameworks (HIPAA, SOC 2).
• Demonstrated success in growing and mentoring IT teams.
• Strong problem-solving, communication, and leadership skills.
• Experience with IT budgeting, vendor negotiations, and procurement.
• Ability to balance long-term IT strategy with hands-on technical work.

Our Offer to Ensure You Choose Gifthealth

• Competitive compensation based on education, experience, and performance.
• Comprehensive healthcare benefits offered by Gifthealth (medical, dental, vision, 401k).
• Opportunity to advance a non-traditional pharmacy model with a strong technology focus.
• Freedom to collaborate with a team of healthcare experts that share in the passion of improving medication accessibility and affordability.

Gifthealth is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in transforming healthcare and making a difference in people's lives. Apply today!