Job Title: Director of Information Technology

Location: Corporate

Company: Goodwill Industries of Northeast Texas

About Us

At Goodwill Industries of Northeast Texas (GWNETX), we believe in transforming lives through the power of work. Every initiative we lead helps fund job training, education, and community programs that strengthen the region we serve. Join a mission-driven organization where technology innovation fuels opportunity, efficiency, and empowerment.

The Opportunity

We're seeking a visionary and hands-on Director of Information Systems to lead all aspects of corporate technology strategy and operations across both retail and corporate environments. This leader will oversee IT infrastructure, cybersecurity, data governance, vendor relationships, and user support-ensuring the reliability, security, and scalability of all systems while aligning technology investments with organizational goals.

This role reports directly to the SVP of Organizational Development and plays a key part in driving organizational performance, efficiency, and digital transformation.

What You'll Do

• Develop and implement GWNETX's overall IT strategy to support organizational growth and mission delivery.
• Oversee all daily IT operations, infrastructure, and systems across retail and corporate locations.
• Lead IT financial planning, budgeting, and cost-effective technology investments.
• Evaluate, negotiate, and manage technology vendor partnerships and contracts.
• Ensure strong data privacy, cybersecurity, and network integrity across the organization.
• Establish and lead cybersecurity and computer-use training for all employees.
• Design and maintain infrastructure aligned with CARF standards and company needs.
• Manage the Microsoft Refurbishment Program and Dell Reconnect, ensuring compliance and audit readiness.
• Oversee system troubleshooting, hardware/software maintenance, and user support for staff and stores.
• Collaborate cross-functionally to implement technology solutions that improve operations and reporting.
• Lead special projects, manage resources and timelines, and communicate progress to leadership.
• Drive continuous improvement in IT systems, security, and service delivery.

What We're Looking For

• Bachelor's degree in Information Technology or related field (or equivalent experience).
• 5+ years of experience in IT leadership, network administration, or infrastructure management.
• Strong technical knowledge of IT systems, hardware, and applications.
• Experience managing budgets, vendors, and technology projects.
• Excellent communication, leadership, and problem-solving skills.
• Proven ability to work independently and lead cross-functional collaboration.
• Valid Texas driver's license.
• Prior Goodwill experience or experience supporting mission-based organizations (preferred).

Key Competencies

• Innovation Management: Ability to evaluate and implement creative technical solutions.
• Technical Learning: Quickly grasps new systems and technologies.
• Perseverance & Accountability: Sees projects through completion, even under pressure.
• Work/Life Balance: Promotes a healthy, balanced team culture.
• Leadership: Empowers teams to achieve goals through training, structure, and support.

Why You'll Love It Here

• Lead enterprise-level technology strategy with community impact.
• Competitive compensation and comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive, mission-driven culture that values integrity, accountability, and innovation.
• Be part of an organization where your expertise powers transformation.

Apply Today!

If you're a forward-thinking IT leader ready to shape technology strategy in a purpose-driven environment, apply today through Indeed or visit goodwillnorthtexas.org!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Ability to Commute:

• Sherman, TX 75090 (Required)

Ability to Relocate:

• Sherman, TX 75090: Relocate before starting work (Required)

Work Location: In person