Position: Director of Guest Services - Barnsley Resort Location: Barnsley Resort Adairsville, GA Job Id: 20014-405012000 # of Openings: 1 Director of Guest Services  Share your Passion for Hospitality Whether you're seeking a new opportunity or the next step in a hospitality career, joining Barnsley Resort offers the opportunity to work in a world-class resort environment. With so many amenities and services for guests to enjoy, the positions available offer a variety of work environments and experiences. In addition, our employee benefits and generous discounts make working at Barnsley Resort interesting and rewarding.

Position Info The Director of Guest Services is responsible for overseeing the operation of front desk, bell staff, and guest services; maximizing hotel revenue and productivity; selecting, training and developing team members; establishing and maintaining quality service levels while maximizing profits; forecasting and budgeting. Personally demonstrate a commitment to customer service by soliciting and responding promptly to guest needs as well as going above and beyond to delight the guests. QUALIFICATIONS: Bachelor's degree or equivalent experience 3-5 years department management experience in a full service hotel in rooms division Time management and negotiation skills Ability to manage and lead each department independently Ability to direct team according to employment and Innkeeper laws of the jurisdiction Prior cash handling experience necessary Ability to communicate effectively with the public and other Team Members College level reasoning, math, and language skills Read, write and speak English fluently About Us Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Three Tiers of Medical Coverage Vision Insurance Dental Insurance Company Paid Life Insurance, Long Term Disability, and Short Term Disability Paid Time Off (vacation, sick, bereavement, and Holidays) 401K Match Team Member Service Awards

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.