Five Iron Golf is the country's premier indoor golf and entertainment experience, who's core missionis to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all. The Director of Golf at Five Iron Golf – Coral Gables, a franchised location operated by Sunshine Coral Gables, LLC is the cornerstone of each guest’s golf journey. This charismatic, guest-focused leader ensures all guests feel welcome, recognized, and supported throughout their visit. The Director of Golf manages all golf operations for the location and drives success across lessons, leagues, memberships, and simulator usage, ensuring an exceptional and engaging experience for all skill levels. This franchised location of Five Iron Golf is redefining the indoor golf and entertainment experience by blending cutting-edge simulator technology with a high-energy, inclusive social atmosphere. With premium food and beverage offerings and community-driven programming, we provide unforgettable experiences for golfers and non-golfers alike. Operated by Sunshine Coral Gables, LLC Key Responsibilities - Hire, train, and manage morning and afternoon golf staff. - Set and uphold above-and-beyond service standards for all golf team members. - Manage golf P&L and achieve quarterly revenue goals across instruction, leagues, memberships, and retail. - Oversee golf coaches’ availability and performance to meet location lesson and fitting goals. - Actively engage guests throughout their booking to ensure satisfaction and resolve issues promptly. - Ensure simulator quality and functionality; manage golf technology calibration and troubleshooting. - Maintain organized bag storage and accurate inventory of golf equipment and demo clubs. - Foster relationships within the community and membership base; lead events and outreach efforts. - Provide excellent service throughout the membership lifecycle—from onboarding through termination. - Stay informed and able to sell all offerings: technology, lessons, leagues, F&B, and promotions. - Collaborate with food and beverage team to support premium guest service when needed. - Ensure compliance with all health, safety, and alcohol service regulations. - Verify guests’ legal drinking age and ensure safe and responsible service practices. Required Qualifications - Passion for the game of golf and experience in golf environments. - 5+ years of experience in hospitality, hotel, golf course/club, or sports management roles. - Demonstrated leadership skills and the ability to lead by example. - Strong communication, organization, and time management skills. - Social and interpersonal ability to build meaningful guest relationships. - Familiarity with launch monitor and swing analysis technology preferred. - High energy, team-oriented, and solution-driven mindset. - Comfortable managing fast-paced environments with evolving needs. - Availability during peak hours, evenings, and weekends. - Physical ability to stand, walk, bend, and use stairs for extended periods. Benefits (for Full-Time Employees*) - Health, Dental, and Vision Insurance* - Long and Short-Term Disability* - 401(k) Program* - Free meals while working Position Details Job Type: Exempt, Full-Time Schedule: Must be available during high-value hours, including nights and weekends Equal Employment Opportunity Statement Sunshine Coral Gables, a franchisee of Five Iron Golf, is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. We provide Equal Employment Opportunity to all employees and applicants and comply with all applicable federal, state, and local laws governing nondiscrimination. Sunshine Coral Gables, LLC will consider all requests for reasonable accommodations as required by law. Disclaimer: This Five Iron Golf location is independently owned and operated by Sunshine Coral Gables, a licensed franchisee of Five Iron Golf. Employment decisions at this location are made solely by Sunshine Coral Gables, LLC. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $75,000 - $85,000 Annual Bonus/Commission: Yes