Company Description

Located on the sun-drenched Kohala Coast, on sacred land marked by royal fishponds, natural lava plains, lush tropical gardens, and alluring beaches, Mauna Lani – meaning “mountain reaching heaven” – is an inspiring spiritual haven, defining a new era of experiential luxury on the Island of Hawaii. A resort for the generations, with contemporary guest rooms, suites, and private bungalows, CanoeHouse oceanfront dining, three distinct pools, a signature spa and wellness haven, and Kainalu Ocean Sports program, set the tone for transformational experiences and enriching cultural immersion.

For more information: auberge.com/mauna-lani
Follow Mauna Lani on Facebook and Instagram @MaunaLaniAuberge

Job Description

The base salary range for this position is $150k - $180k.

Opportunity to lead an extraordinary team of food and beverage professionals in crafting and executing world-class dining experiences.  Ensure visitors and guests are delighted by the quality, creativity, and variety of our food and beverage offerings, and our culinary reputation is second to none in our market.  As a member of our Executive Team, you will have accountability for all food and beverage departments and be a champion of the brand and our values.  

• Plans all aspects of service delivery and food and beverage execution..  Works directly with the Culinary Director & Executive Chef in the preparation of menus, cost control, price point, and successful selling of dishes.  Seeks out innovative methods to develop new cuisine, service standards for the restaurants, and personalized experiences for our guests.

• Conducts on-going training sessions with management personnel to increase their knowledge and capabilities in the food service area.  Coordinates weekly meetings with the team to facilitate communication, goal setting and attainment. 

• Selects, trains, schedules, supervises, counsels, and handles administrative functions of managers in accordance with established standards for hotel policy, safety, productivity and performance.  Works through managers to administer disciplinary action and labor relation issues.

• Assists department heads & managers in ensuring timely and consistent execution of food and beverage service.  

• Directly responsible for handling guest complaints; ensures guest satisfaction, problem resolution, and strong guest relationships

• Coordinates the completion of labor reports, payroll, weekly schedules, etc. to ensure obligations are met.  Creates and adheres to budgetary requirements.

• Oversees the cost control and storeroom function of the hotel.

• Directly leads HaLani, Canoehouse, Ha Bar, banquets, in-room dining, and The Market coffee shop departments

Qualifications

• Mininum of 5 years experience in a similar position, in a luxury setting with director responsibilities.
• Proven experience in driving a profitable operation and leading F&B teams.
• Experience curating and executing creative events in a variety of settings with a keen eye for detail
• Strong aptitude in financial management, financial reports, and analysis.
• Demonstrated track record of strong attention to detail and strong communication skills.

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @Auberge and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.