JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ESSENTIAL FUNCTIONS Leadership & Technical Excellence Serve as senior Operations resource and provide oversite to all operating teams across mixed-use property, which includes Office, retail, and parking Develop training programs to enhance technical competencies and foster continuous improvement Establish and implement engineering best practices and standard operating procedures Coordinate communication between different property elements during maintenance activities or emergencies Provide specialized technical expertise for complex issues at multiple properties Construction & Project Oversight Monitor construction activities with regular site inspections for quality and compliance Coordinate between construction teams and operations to minimize disruption Implement special projects across diverse property components Manage turnover of completed construction and capital projects including inspections, commissioning, documentation, training, and warranty management Strategic Communication Deliver effective communications to diverse stakeholders across property components Present engineering recommendations and technical information to internal/external audiences Manage expectations of varied user groups (retailers, office clients, residents, public users) Coordinate cross-component communications during maintenance or emergencies Quality Management Develop and enforce standards and specifications tailored to each property component Monitor performance metrics and satisfaction levels across all property elements Analyze facility management data (utilities, work orders, maintenance history) Implement process improvements to enhance workplace productivity Ensure compliance with regulations and standards specific to each property type Technology Integration Manage operational technologies across the property ecosystem Ensure building automation systems, CMMS, and control systems are functional and effective Identify opportunities for system integration between property components Recommend technology enhancements to improve performance and user experience Operations & Maintenance Management In conjunction with engineering team, assess condition of structures, systems, and grounds across all property components Oversee operations, maintenance activities, and asset lifecycle management Develop operational guidelines for diverse property requirements Evaluate maintenance service delivery options (in-house vs. outsourced) Ensure system performance and user satisfaction across all property components Financial & Contract Management Prepare information for operations budget with supporting business cases Analyze financial documents and prepare forecasts and reports Manage service contracts including specification development, vendor selection, negotiation, and performance monitoring Resolve contract disputes and vendor conflicts Emergency Preparedness Partner with Security to support property-wide emergency preparedness Develop component-specific emergency protocols and coordinate cross-property response Design and manage emergency simulation exercises Project Management Define and program projects including scope, schedule, budget, and requirements Develop specifications, administer contracts, and oversee implementation Manage construction, renovation, and organizational change projects Coordinate timing to minimize disruption across property components Evaluate project outcomes against established objectives Environmental Leadership Analyze utility consumption and develop sustainability initiatives Implement environmental impact programs tailored to each property component Apply LEED principles and sustainable practices across the mixed-use environment QUALIFICATIONS Minimum seven years' experience in operations within mixed-use environments Bachelor’s degree in construction management, Property Management, Engineering or equivalent experience Demonstrated project management expertise, particularly in construction oversight Comprehensive knowledge of building systems across different property types Experience managing diverse property components (retail, office, residential, public spaces) Strong strategic thinking, business acumen, and communication skills Proficiency in Microsoft Office applications and property management software Expertise in sustainability practices for mixed-use developments Proven ability to manage multiple priorities across different property components PHYSICAL REQUIREMENTS Ability to work in both indoor and outdoor environments across various property components Regular walking, standing, and movement throughout the working day Capability to lift items up to 30 lbs. frequently Ability to occasionally push/pull equipment weighing up to 250 lbs. Physical mobility to navigate and inspect all property areas including technical spaces Estimated total compensation for this position: 179,300.00 – 216,700.00 USD per year The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data . Location: On-site –Anaheim, CA, Burbank, CA, Irvine, CA, Los Angeles, CA, San Diego, CA If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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