Director of Clinical Services

The purpose of the Director of Clinical Services (DCS) position is to provide clinical leadership and manage hospital-wide programming consisting of Clinical Services, Social Services and Adjunctive Therapy. The person in this position is responsible for development and communication of program priorities aligned with organizational goals. This position also promotes patients' potential during their stay and collaborates with physician and patient in preparation for discharge. Assists the physicians and other team members in understanding the significant social and emotional factors related to the health problems. The Director of Clinical Services maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures).

Key responsibilities include: building, directing, managing, and ensuring implementation and effectiveness of hospital's clinical programming, psychotherapeutic aspects, social services and adjunctive therapy programs; consulting with staff in developing complex discharge plans and case management tasks; overseeing maintenance of patient clinical records and reports to ensure compliance with local, state and federal laws; collaborating with leadership in developing and managing hospital wide clinical programming and planning of patient care services; providing help in assessment, planning, implementation and evaluation of patient care programs and activities on each unit; collaborating with Chief Executive Officer (CEO) COO, Chief Nurse Office (CNO) or Director of Nursing (DON), and Director of Performance Improvement and Risk Management in evaluation of performance improvement program, productivity, and annual reviews; collaborating with Director of Community Relations and Director of A&R in activities designed to increase knowledge of hospital programs and services to members of the local medical and government communities; maintaining effective working and professional relationships and communications with internal and external customers and colleagues; convening regular staff meetings, setting agendas, developing and analyzing department performance; carrying out personnel management activities associated with direct staff supervision; developing and maintaining a good working rapport with intra-department personnel, other departments within the facility and outside community health, welfare and social agencies; maintaining accurate patient milieu schedule and ensuring schedule is being followed; keeping abreast of current federal and state regulations as well as professional standards for Social Service programs in acute psychiatric care environments; performing related duties as requested; upholding the organization's ethics and customer service standards; and monitoring, creating, and revising policies and procedures.

Requirements include: Master's level licensed clinician required; Licensed Clinical Social Worker (LCSW) or Licensed Marriage Family Therapist (LMFT); Board of Social Work approved Clinical Supervisor strongly preferred; minimum five (5) years' of direct clinical experience in a psychiatric/mental health and addictions treatment setting, with at least one (1) year of management experience; experience supervising licensed staff required; familiarity and comfort working with issues related to mental health diagnosis, substance abuse, co-occurring disorders and history of trauma; Behavioral Health and/or Hospital background required with a minimum of 5 years experience in a clinical, supervisory and/or administrative role in an inpatient and/or outpatient mental health setting is preferred; verbal de-escalation and physical intervention program as approved by the CNO; current Cardiopulmonary Resuscitation (CPR) certification required, or obtained within initial orientation period; familiarity with continuum of care and clinical terminology; maintains confidentiality of patients at all times; sensitivity to, and willingness to interact with, persons of various social, cultural, economic and educational backgrounds; proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint); strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines; strong written and verbal communication skills; strong interpersonal skills. Ability to work with people with a variety of background and educational levels; ability to work independently and as part of a team; good judgment, problem-solving and decision-making skills; demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others; and ability to work in a fast-paced, expanding organization.

Physical requirements include: use standard office equipment and access, input, and retrieve information from a computer; communicate effectively in person or via telephone in a manner which can be understood by those with whom the; give and follow verbal and written instructions with attention to detail and accuracy; perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information; vision: see details of objects at close range; coordinate multiple tasks simultaneously; reach forward, up, down, and to the side; sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day; and lift up to fifteen (15) pounds.

Benefits include: Health Insurance, Vision Insurance, Dental Insurance, 401k Retirement Plan, Healthcare Spending Account, Life Insurance (Supplemental Life, Term and Universal plans are also available), Short and Long-Term Disability (with additional buy-in opportunities), PTO Plan with Holiday Premium Pay, Discounted Cafeteria Meal Plan, and Tuition Reimbursement.