Director of Client Services, eCommerce
New Today
Overview Help Brands Win on Amazon - and Love Where You Work
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Role: Director of Client Services, eCommerce
Location: San Diego, CA 92101 (Onsite at Symphony Towers)
Compensation Range: $150,000-$225,000 DOE
At Luminize , we help brands win, and as one of the top 5 Amazon sellers in the US, we’re looking for top performers to grow with us. We’re shaping brand stories, driving scalable growth, and setting new standards for what performance looks like on the world’s biggest retail platform. We’re looking for a Director of Client Services, eCommerce to lead our Brand Management, Content, and Advertising departments. If you want your next move to mean more - more ownership, more growth, and more impact - we’d love to meet you!
What You’ll Be Doing This role requires a dynamic leader with extensive experience in Amazon services, strong people management skills, and a proven ability to drive operational efficiency and client satisfaction, including:
Department Oversight
Team Leadership
Operational Efficiency
People Management
Strategic Initiatives
Training and Development
What You Bring
Extensive experience in Amazon services , particularly in Brand Management, Content, and Advertising roles
Advanced understanding of Amazon’s platform , tools, and strategies
Proven leadership experience , including managing multiple departments or large teams
Excellent client relationship management skills , with a focus on retention and satisfaction
Experience in process improvement and driving operational efficiency
Bachelor’s degree in Marketing, Business , or related field (or equivalent experience)
You’ll be based in Symphony Towers , one of San Diego’s premier office spaces that offers:
Stunning views of the city and coastline
Free access to the building gym
Discounts at restaurants and cafes in the tower
Secure bike racks in the building and 24/7 paid parking in a nearby downtown structure
Close walking distance to 100+ of the top bars, restaurants, and coffee shops
Our office is designed for comfort, productivity, and collaboration, featuring:
Ergonomic standing desks and high-quality workstations
A fully stocked snack bar, espresso machine, and cold drinks
A welcoming team lounge area and sunny workspaces
A clean, modern space where we can do our best work together
Benefits & Perks Our people are our #1 priority. Our benefits include:
Multiple medical plan options through Anthem Blue Cross
Dental & vision insurance (including orthodontia and annual exams)
Pet benefit program with savings on vet care, products, and services
Paid vacation (accruing up to 120+ hours/year with rollover and cap)
Paid holidays annually
Coverage for spouses/domestic partners and dependents under 26
Benefits begin on the first of the month after your hire date
Compensation Transparency We’ve listed a broad salary range of $150,000-$225,000 /year to account for varying levels of experience, skill sets, and leadership depth. Where you land in the range will depend on how your background aligns with this role. We’re committed to compensating based on value and impact, not just years on paper, and we’re happy to have open conversations throughout the process.
Growth & Career Opportunities at Luminize At Luminize, growth isn’t just something we drive for our clients; it’s our mindset and a big priority for our people. We offer clear career paths and leveling guidelines so you always know where you stand, what’s next, and what skills and experience you need to get there. From day one, you’ll have visibility into advancement opportunities and what it takes to grow into leadership, specialization, or other cross-functional roles. We’re proud of our strong track record of promoting from within. Many of our team leads and managers started in independent contributor roles and grew by consistently showing initiative, curiosity, and impact. We only hire externally when needed, because we believe the best future leaders are often already here.
You’ll also benefit from:
Mentorship from experienced managers during 1:1s and annual performance reviews
Cross-functional exposure to departments including content, brand management, software, supply chain, operations, and catalog
Learning resources, including Udemy course access, and additional training programs and courses
A culture that encourages asking questions, trying new things, and leveling up together
If you’re excited to take ownership and grow, both in your craft and your career, you’ll be in good company here.
About Luminize
Luminize is a full-service Amazon growth partner helping brands achieve next-level success in a competitive digital marketplace. From creative strategy to advertising and analytics, we combine expertise and hustle to fuel results for brands in CPG, health, wellness, beauty, and Beyond.
We’re not your typical agency, and we like it that way. We operate with transparency, celebrate wins often, and treat every brand like it’s our own.
If you’re ready to work with great people, do work that matters, and keep growing, we’d love to meet you!
Apply now and let’s grow together!
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye! 150
What are your salary requirements for a position of this type?
What is your availability to interview and start a new role?
Can you show proof of your legal right to work in the United States?
Will you now, or in the future, require sponsorship for employment visa status (e.g., H-1B visa status)?
Are you willing to work onsite daily as required for the role?
Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodation? (Note: We comply with the ADA, as amended, and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. Hire may be subject to passing a medical examination, and to skill and agility tests.)
If no, describe the functions that cannot be performed. If there are no areas, please put NA below.
If you are not local to San Diego, are you willing to relocate?
The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more .
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- Location:
- San Diego, CA
- Job Type:
- FullTime
- Category:
- Marketing, Advertising And PR