Position Summary: The Director of Carrier Relations will be responsible for assisting in the managing of carrier and broker relationships. Responsible for review of agency performance with all carriers/brokers including the analysis and verification of commissions and production, etc. Acts a point person for potential agency errors and participates in research/investigation of potential E&O situations. Also acts as a resource for marketing and production staff regarding both carrier appetites and coverage analysis. Essential Tasks: Management of carrier relations

Review/analysis of financial results from carriers

Market/Carrier knowledge communication to all Commercial staff Core Competencies: Leadership: Display leadership skills and ability to motivate fellow employees

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner

Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly

Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences

Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively

Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals

Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction

Dependability: Acknowledgment of the importance of being present and punctual.

Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome

Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously

Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment Experience and Education: 3+ years of Commercial Property & Casualty Marketing experience required Licensing and Credentials: Active General Lines or Property & Casualty License required Systems: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Physical Requirements: Periodic travel to Carrier or Higginbotham office locations required* (approximately 25% of the year)

Ability to lift 25 pounds

Repeated use of sight to read documents and computer screens

Repeated use of hearing and speech to communicate on telephone and in person

Repetitive hand movements, such as keyboarding, writing, 10-key

Walking, bending, sitting, reaching and stretching in all directions