Director of Business Systems (Merchandising & Supply Chain) Los Angeles HQ Our client is a solutions-oriented brand creating the future of underwear, shapewear, and loungewear. We are disrupting the industry with our game-changing product and culturally driven creative. Position Summary We are seeking a dynamic Director of Business Systems, Merchandising & Supply Chain Systems to lead the strategy, development, and delivery of key systems that power our Merchandising and Supply Chain operations.This leader will own the end-to-end systems roadmap, serve as the integration expert across PLM, Planning, OMS, Fulfillment and Logistics systems, and drive feature enhancements to enable scalable, efficient retail operations.You will partner closely with business leaders across Merchandising, Planning, Buying, and Operations to translate business needs into technology solutions.Key Responsibilities Systems Strategy & Roadmap Define and own the roadmap for all Merchandising, Planning, OMS and Inventory systems aligned to business goals.

Drive feature enhancements, optimizations, and automation across core platforms (OMS, ERP, Planning, PLM, PL integrations).

Integration Leadership Develop and maintain integration flows across Ecommerce, OMS, ERP, PLs, PLM, and Planning Software.

Manage and optimize data flows for orders, purchase orders, receipts, transfers, shipments, adjustments, and inventory updates

Ensure system uptime, integration performance, and data reliability

Develop and maintain integration frameworks and data flows across these systems.

Business Partnership & Process Enablement Partner with Merchandising, Planning, and Operations leaders to understand business processes and identify opportunities for tech-enabled improvements.

Serve as a trusted advisor to drive process standardization, best practices, and system adoption.

Translate evolving business requirements into actionable product/system enhancements.

Program & Project Execution Lead cross-functional projects and implementations — from enhancements to net new system deployments.

Manage vendor relationships and SOWs (where applicable).

Develop and maintain KPIs and success metrics for system performance and adoption.

Support & Continuous Improvement Oversee day-to-day support model for core systems — triage issues, manage releases, and ensure system stability.

Develop a continuous improvement process — proactively identifying areas for optimization and automation.

Provide training and enablement to business users.

Skills, Knowledge and Expertise + years experience in Merchandising, Order Management, Inventory, or Supply Chain systems leadership in a retail environment.

Hands-on experience with integration platforms (, Celigo, Boomi) and cloud-based infrastructure (, AWS)

Familiarity with OMS platforms, particularly Teamwork Commerce or similar systems

Strong understanding of ERP systems, preferably Netsuite

Experience in leading cross-functional technology projects and managing vendors.

Understanding of inventory flows, PL operations, and virtual location management

Excellent stakeholder management and cross-functional leadership skills.

Familiarity with Django-based tools is a plus

Exposure to wholesale system requirements such as drop ship, EDI, and retailer compliance

Basic SQL skills and experience with API-based architecture

Working knowledge of SDLC, change management, and system mapping practices

Comfortable working in a lean team — hands-on and strategic.

Benefits, Culture and Perks Benefits and Culture Up to % Company Paid Healthcare (medical, dental, vision)

Kind Body Fertility Benefits

(k) savings plan with up to % match

Unlimited PTO

Full Access to LinkedIn learning

Employee Discounts

Perks (HQ Location) Free weekly catered lunch at HQ – M/T/W/Th

Dog-Friendly office on a Thursday and Friday

Free Swag Giveaways

Annual Holiday Party

Annual Summer Party

Invitations to pop-ups and other company events

Complimentary daily office snacks and beverages

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