Director of Building Services (Senior Maintenance Manager, Luxury High-Rise)
New Yesterday
About Sentral
Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.
Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.
Learn more about us at www.Sentral.com .
Position Overview and Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Director of Building Services is expected to have fantastic organizational and time management skills. The ideal candidate will display natural leadership and possess fantastic communication skills with a great eye for detail. To ensure success, the Director of Building Services should display strong problem-solving and decision-making skills with a solid understanding of building maintenance, repairs, refurbishments, cleaning and leading team members. This role reports to the General Manager.
T his is an in-person position located on-site of the property.
What You'll Do:
Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service
Prioritize above all a strong customer service outlook through personal contact with residents and guests
Coordinate daily with the General Manager on overall maintenance projects
Inspect sites regularly to identify problems and necessary maintenance
Prepare weekly maintenance schedules and allocate work based on forecasted workloads
Employ, supervise and train Building Services team members
Coordinate daily cleaning and maintenance activities
Oversee all repairs and ensure that work is completed on time
Maintain all inventory and equipment, and ensure proper storage
Comply with all health and safety regulations and practices
Conduct preventative maintenance work
Conduct follow-ups on all maintenance and repair work
Conduct safety inspections as scheduled
Establish strategies to meet workload demands on time
Complete minor plumbing, electrical and miscellaneous repairs (HVAC boilers, hot water heaters)
Provide 24/7 support to the Maintenance team
Perform other related duties and assignments as needed and assigned
Skills and Experience
2 years of prior experience as a Maintenance Manager / Director
Strong knowledge of building trades, cleaning procedures and maintenance
Solid understanding of health and safety regulations and practices
Effective budgeting and performance management skills
Fantastic organizational and leadership skills
Excellent communication and interpersonal skills
Must work well under pressure and meet tight deadlines.
Computer literate with capabilities in email, MS Office and related communication tools
Great time management skills
Strong decision-making and problem-solving skills
Sentral Benefits
Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.
Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.
Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.
Career Development: We offer extensive learning and development opportunities to support growth.
The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:
Ascend/descend a ladder to complete various maintenance tasks
Position self to install equipment in fixed spaces and at awkward angles in a repetitive manner and/or extended periods of time
Work in a space that includes indoor and outdoor spaces, with and without covering
Move throughout the property as needed
Transport boxes and equipment weighing up to 20 pounds
Communicate with other persons in the building
Observe details in surrounding areas and on a screen
If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the 'Accommodations' section.
Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents.
As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
- Location:
- Denver
- Job Type:
- FullTime