The Director of Advancement Data and Business Systems will be responsible for performing the highest level of systems administration for the Advancement constituent relationship management system, ESP, which requires knowledge of the University administrative organization, policies, procedures and practices and perform other related duties as required. It includes extensive work across the Advancement organization on both fundraising systems, analytics / reporting and information technology related projects and initiatives to ensure alignment with fundraising systems needs. Specifically, the Director of Advancement Data and Business Systems will assess and implement Advancement-wide systems needs by understanding business requirements and goals, insuring data and systems integrity, in order to meet the needs of the business within resources available through the Data and Business Systems team. Under general direction from the Executive Director of Prospect Development, the Director of Advancement Data and Business Systems is responsible for systems related administration, analysis and strategic insights for the fundraising operation as well as strategically coordinating, analyzing, and managing data enhancement, validation and incorporation initiatives for Advancement. The position is responsible for the successful implementation of business systems needs assessment and data delivery, including project team management, issues management, long-term resource planning acting as a liaison to technical staff, vendors and campus leadership, and ensuring that the implemented solution meets business user requirements and delivers the necessary business outcomes.More specifically, responsibilities include but are not be limited to: Fundraising Systems and Advancement Data Systems.- Provide guidance to supervised staff responsible for data entry and updates (the Data Resource Services team) and to the System Configurations / System Team - In consultation with Executive Director, develop ongoing system upgrade plan - In consultation with Executive Director, develop ongoing data expansion and hygiene program- Oversee data integrity and quality assurance processes- Serve as the point of contact for any ITS requests/issues related to Advancement systems such as for systems updates, ESR testing, User Acceptance Testing, etc. Advancement Systems and Reporting Leadership- Ensure all system / data support related IT projects are prioritized- Budget and financial preparation and ROI assessments- Develop and draft business cases- Documents and defines data enhancement strategies- Serve as the UC San Diego Advancement representative on the following campus or system wide groups: UC Data Managers- Advises Executive Director on the following Advancement data groups: IT Advisory Committee, Data Integrity Committee Systems and Reporting Analysis- Extensive research on technology, business models, business structures and other matters that require research and study and the synthesis of the research results into reports and recommendations- Work with subject matter experts to create scope of work and requirements documentation- Identify technology solutions for business requirements/strategies- Business process review, mapping and analysis- Advancement managing and testing of all ESP Customizations- CRM Queue Monitor- RADAR Queue Monitor Project Management- Project administration, planning, and follow-up including management of specific project plans and budgets when applicable- Develop and maintain spreadsheets, project lists, timelines and assignments- Manage stakeholder engagement- Lead Advancement project team- Monitor unassigned projects Advancement-wide The position will work in a consultative manner to understand the future business needs of Advancement, providing analytical, consulting and reporting support to fundraising operations as well as recommending new technologies and business processes, and delivering solutions that drive the desired outcomes. Equity, Diversity, and Inclusion are core values at UC San Diego and Advancement is committed to a continuous process of learning and updating practices to support systemic evolution toward equity, diversity, and inclusion for our team and constituents. We foster the UC San Diego Principles of Community by encouraging and developing a collaborative and positive environment among colleagues. UC San Diego provides resources and services so employees can develop a deeper connection to our diverse campus community. Explore more at: UC San Diego Staff Associations network and Campus Community Centers. QUALIFICATIONS

In-depth knowledge of business intelligence functions, advanced analytics, industry standards and best practices. In addition, in-depth knowledge of business data and systems functions and responsibilities.

Advanced knowledge and skill in internal databases, BI applications, tools, and systems. Thorough knowledge of business data integrity / enhancement processes, vendors, integrations and analysis.

Advanced critical thinking and problem-solving skills to manage highly-complex information, assess problems, and develop effective solutions.

Advanced organizational and project management skills.

Advanced written and verbal communication skills with the ability to convey complex information in a clear, concise manner. Ability to produce and deliver presentations to diverse audiences.

Advanced interpersonal skills for effective collaboration with managers, professional and technical staff.

Ability to serve as an advanced technical leader providing advice, counsel, and analysis on business intelligence issues. as well as data and system configurations and enhancements.

Demonstrated ability to analyze information, situations, problems, policies and procedures; separate problems from symptoms; identify potential solutions; apply solutions and formulate logical and objective conclusions from data and observations; communicate conclusions to a variety of personnel at various levels.

Demonstrated ability to assess procedures and define requirements for technical systems that streamline business process and result in productivity improvement.

Experience in written and verbal communication that convey complex or technical content into understandable terms. Proven ability to compose and deliver presentations to large and/or diverse audiences.

Demonstrated ability to organize workload and manage priorities; manage multiple projects simultaneously; be flexible to respond in stressful situations and unexpected job demands with frequent interruptions and minimal supervision.

Adept in ability to learn quickly, apply creativity, understand complex processes and procedures, prioritize workload, set and meet deadlines, and perform well with a minimum of direct supervision.

Demonstrated experience in training others and coordinating central office training programs.

Ability to maintain accuracy and focus with attention to detail in fast-paced environment with constantly changing priorities.

Skilled at developing, writing and implementing operational and procedural and administrative policies, procedures, and practices.

Excellent interpersonal skills including tact, diplomacy, flexibility and skills in dealing with politically sensitive situations.

Demonstrated ability to exercise leadership, and set positive example for campus work groups and departmental staff in meeting goals and creating a rewarding work environment.

Ability to work as part of team and build consensus and collaboration, with service oriented attitude and actions.

Demonstrated ability to partner with client executives, lead project teams, mentor and coach project team members.

Demonstrated competency and commitment to equity, diversity and inclusion.

Ability to serve as an advanced technical leader providing advice, counsel, and analysis on business data and system configurations and enhancements.

Thorough knowledge of business data integrity / enhancement processes, vendors, integrations and analysis.

SPECIAL CONDITIONS