Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. The Payments Industry is a very exciting and fast-developing area with a lot of new and innovative solutions coming to market. With strong demand for new solutions in this space, it promises to be an exciting area of innovation. VISA is a strong leader in the payment industry and is rapidly transitioning into a technology company with significant investments in this area. If you want to be in the exciting payment space, learn fast and make big impacts, Ecosystem & Operational Risk technology which is part of Visa’s Value-Added Services business unit is an ideal place for you! In Ecosystem & Operational Risk (EOR) technology group, the Payment Fraud Disruption team is responsible for building critical risk and fraud detection and prevention applications and services at Visa. This includes idea generation, architecture, design, development, and testing of products, applications, and services that provide Visa clients with solutions to detect, prevent, and mitigate fraud for Visa and Visa client payment systems. We are in search of inquisitive, creative, and skillful technologists to join our ranks. We are currently looking for a Director of Machine Learning who will take the lead and manage several strategic initiatives within our organization. The right candidate will possess a strong machine learning background, with demonstrated leadership experience in driving technical architecture, design and delivery of products and services that have created business value and delivered impact within the payments or payments risk domain or similar industries. Essential Functions: Leverage generative AI techniques to enhance fraud detection models, creating synthetic data for robust testing and model training. Incorporate generative AI into the machine learning strategy to introduce novel fraud detection methods and improve predictive accuracy. Utilize generative AI to simulate potential fraud scenarios, aiding in the development and refinement of fraud prevention solutions. Implement generative AI tools to facilitate communication and alignment between technical teams and business stakeholders, ensuring a shared understanding of goals. Define and drive the machine learning strategy for fraud prevention solutions. Align ML initiatives with Visa’s broader business and technology objectives in the payments risk space. Lead the design, development, testing, and deployment of ML/DL models to detect and prevent payment fraud. Supervise model refresh cycles, experimentation, and continuous improvement. Partner with product managers, engineers, and business stakeholders to ensure alignment between technical and business goals. Work closely with support teams to troubleshoot production issues tied to models and pipelines. Qualifications: Basic Qualifications: 10+ years of relevant work experience and a Bachelor's degree, OR 13+ years of relevant work experience. Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD. Experience leading development, delivery and deployment of ML / DL models, feature engineering, model refresh, and experimentation. Experience leading product development & delivery of AI/ML solutions, applied to real-world problems. Experience leading design and development of mission-critical, secure, reliable systems. Excellent understanding of algorithms and data structures. Excellent problem solving and analytics skills. Capable of forming and advocating an independent viewpoint. Strong experience with agile methodologies. Excel in partnering with Product leaders and technical product managers on requirements workshops, helping define joint product/technology roadmaps & driving prioritization. Experience driving continuous improvements to processes/tools for better developer efficiency and productivity. Demonstrated ability to drive measurable improvements across engineering, delivery and performance metrics. Demonstrated success in leading high performing, multi-disciplinary and geographically distributed engineering teams. Demonstrated ability to hire, develop and retain high-caliber talent. Must demonstrate longer-term strategic thinking and staying abreast with latest technologies to assess what’s possible technically. Strong collaboration and effective communication, with focus on win-win outcomes. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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