Director, IT Business Relationship Management Operations and Finance

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Director, It Business Relationship Management (BRM)

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Director, IT Business Relationship Management (BRM), leads the development of a strategic business technology vision, oversees global Operations and Finance system requirements, and ensures technologies are optimized to meet business needs. Reporting to the Sr Director BRM, MCS, Integrated Supply Chain and Finance, this role supports Operations and Finance globally at Xylem.

The Director partners with Supply Chain, Finance, and IT leadership to align business strategies, processes, and systems with local, regional, and global requirements, serving as the primary link between these business functions and enterprise IT.

Core Responsibilities

  • Global Systems Coordination: Oversee Operations and Finance system requirements, supporting strategic planning, system replacements, and operational needs as the main liaison to Enterprise IT.
  • Process and Platform Standardization: Leverage Continuous Improvement (CI) and IT resources to simplify and standardize processes and platforms.
  • Data Management & Analytics: Partner with Data Stewards and IT to ensure data, reports, and analytics meet business needs.
  • IT Project Prioritization: Maintain and prioritize the IT project portfolio for Operations and Finance.
  • Strategic Alignment: Ensure Operations and Finance projects align with the company's IT strategy.

Leadership & Strategic Planning

  • Align business needs with IT execution, building value models to support both Supply Chain and Finance.
  • Collaborate with business leaders and IT teams to develop future-ready solutions.
  • Identify trends and emerging technologies that drive growth.

    • Relationship & Demand Management

  • Build strong relationships with Supply Chain, Finance, IT leadership, and project teams to address business needs while promoting system and process standards.
  • Collaborate with stakeholders to prioritize and deliver technology-driven initiatives on time and within budget.
  • Serve as the primary point of contact for IT in Operations and Finance, ensuring effective communication and alignment of expectations.

    • Additional Focus Areas

  • Advocacy: Act as the IT ambassador for Operations and Finance, ensuring technology solutions support current and future strategies.
  • Business Expertise: Develop proposals and business cases for technology-enabled initiatives and translate business requirements into IT solutions.
  • Change Management: Lead adoption of technology and process standards, facilitating communication and value realization.
  • Service Management: Partner with IT service owners to uphold SLAs and ensure business needs are met.

    • Qualifications

  • Bachelor's degree (or equivalent) with 10+ years of experience; or equivalent Business/IT background.
  • 5+ years partnering with business executives in a strategic role.
  • Broad knowledge of business technologies, applications, and operations.
  • Strong program/project management and financial analysis experience, including budgeting and costing.
  • Willingness to travel 1020% annually.

    • Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

    At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

    Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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    Location:
    Charlotte