Description

: At Sparklight and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. What you will do to contribute to the company's success Directs, monitors and evaluates the activities of managers, sales staff and allied teams. Leads and/or coordinates efforts between multiple sales channels, including inbound, inside retention, outbound and targeted strategic programs. Oversees call center and other targeted sales program strategy development, ensuring appropriate focus on revenue forecasting, resource allocation and alignment with broader business goals and objectives. Analyzes the team's productivity and recommends adjustments, including training, staffing or focus, to accomplish performance expectations. Develops tactical plans for base protection, competitive threats, growth and market development. Develops, manages and monitors sales plans, reacting quickly with corrective action when sales are not meeting expectations. Develops programs, campaigns, policies and resources to maximize team efficiency and channel-by-channel productivity. Qualifications 10+ years' experience BS/BA Degree Master's Degree preferred Core Competencies Committed:  Values each customer, while working hard to keep their business and support our communities. Helpful:  Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive:  Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans – start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment FREE Cable One services for associates who live in a serviceable area Up to $75/mo. Cox internet/cable stipend (Phoenix associates)