* Guide internal understanding of the evolving FMI landscape in Canada, including modernization of payments systems (e.g., Lynx, RTR) and related regulatory expectations.* Work with internal stakeholders (e.g., operations, cyber risk, treasury, technology) to ensure preparedness and alignment with FMI and SWIFT compliance mandates.* Track and inform internal strategy based on changes in FMI rulebooks, SWIFT Customer Security Program (CSP) standards, and BoC expectations.* Require extensive experience and deep knowledge and expertise on SWIFT capabilities /services in the various sectors that TD could capitalize to be fully engaged and be an influential industry participant and/or partner, e.g. Banking, Capital Markets, Corporates, Market Infrastructures and SWIFT Standards.* In depth knowledge of industry, regulatory and compliance spaces in order to manage the Operational, Regulatory, Financial and Reputational risks* Ability to develop strong business relationships with internal partners and stakeholders to elicit necessary information to provide value-added service* Confident with strong communication skills and the ability to articulate complex issues in a simple and concise manner with external partners, i.e. industry’s Subject Matter Experts.* Proven ability to make an impact and mobilize change mindset with internal and external partners* Effectively lead and direct stakeholders to assess and resolve issues under tight timeline* Excellent presentation skills with a demonstrated ability to develop meaningful and succinct presentations to positively influence strategy and decisions* Exceptional problem solving capabilities and an ability to collect and analyze data and provide insights.* Sound analytical skills with the ability to problem solve and ‘think outside of the box’* Highly motivated individual with a proven track record to deliver results* Substantial knowledge of SWIFT messages and ISO20022.* Deep understanding of payment systems and methods such as Canada Lynx, US CHIPS, and FedWire, etc.* Familiarity with regulatory reporting such as EFTR Fintrac, sanction screening, fraud detection, anti-money laundering (AML), compliance reporting.* Familiarity with various accounts (Nostro, Vostro, Corporate Customer), and integration of payments services with correspondent account processing, an asset.* Consulting and / or strategy experience preferred, demonstrating problem-solving, analytical thinking, and effective stakeholder management.* Tier 1 bank or financial institution experience preferred.* Strong oral and written communication skills.* Ability to work collaboratively and independently, exercising sound judgment.* Undergraduate degree/ college diploma preferred and/or* 7+ years relevant experience and 5+ years of people management experience* Advanced knowledge of key functional areas including Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, Change Delivery, and Regional Operations* Knowledge of capital markets products, which may include Foreign Exchange, Fixed Income, Equities and Derivatives.* Knowledge of current and emerging trends in the industry and market* Knowledge of risk management environment, standards and regulations* Strong knowledge of process management to drive efficiency* Ability to contribute to strategic direction of the function and provide advice to senior leadership* Ability to forecast initiatives and demand in order to develop annual strategic plan* Skill in managing budgets and resource allocation* Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives* Skill in talent development and performance management* Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills* Skill in negotiation and partnership* Skill in using analytical software tools, data analysis methods and reporting techniques to assess risk and challenge the status quo* Skill in leadership, mentoring, coaching and performance management* Ability to exercise sound judgement in making decisions* Ability to communicate effectively in both oral and written form with partners at all levels including senior management* Ability to work collaboratively and build relationships* Skill in organization and time management* Ability to analyze, organize and prioritize work while meeting multiple deadlines* Ability to work successfully as a member of a team and independently* Ability to process and handle confidential information with discretion* Leads a business unit involved in designing and providing assigned service or functionality covering a significant area of TDS Operations* Identifies and responds to changes in the business environment and establish action plans to address client issues and priorities* Acts as a key liaison at the department level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business partnerships, clarifying client needs and delivering client-centered solutions that enhance the overall end-to-end experience* Top level escalation point for significant risk matters/exceptions; oversee problem resolution* Oversees research, development and implementation of new processes, technologies or operating models* Sets service and control standards, implement and operate systems to monitor service delivery* Provides frontline feedback to client strategy and broader process improvement functions to identify client pain points and opportunities for improvement* Builds a client-centric, collaborative and innovative culture* Works closely with key business leaders to develop business plan, ensuring the optimal use of resources, and leverage operating model to maximize efficiency, effectiveness and scale* Ensures appropriate escalation protocol is in place and operating losses are reported appropriately* Protects the interests of the organization; identify and manage risks, resolve escalated matters and refer complex and/or non-standard, high-risk transactions/activities as needed* Collaborates with service delivery units, technology, finance and other functional specialist groups to ensure integrated service delivery, risk mitigation and compliance with applicable internal and external requirements* Owns process development and documentation; ensure processes utilized are effective and efficient* Monitors productivity and efficiency, operating systems to continually improve delivery capability consistent with overall financial and service objectives* Acts as a key contributor to strategic initiatives, functional projects/programs and/or internal/external working groups, and may have sign off authority on projects of larger scale and/or complexity* Conceptualizes/ defines change framework and contribute to strategy discussions; act as a key change champion for a defined area* Adheres to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)* Participates in and/or lead community initiatives and promote commitment to shared Enterprise values and commitments* Assesses performance based on team and function analytics* Contributes to the development of business segment and/or enterprise functional strategic priorities within Global Operations & Business Services* Develops annual and long-term plans for own area and influence plans beyond area managed* Provides both leadership and guidance in managing the overall team* Sets targets and objectives for the team* Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered* Ensures ongoing training and development of staff to meet department objectives for service and productivity* #J-18808-Ljbffr