What Makes Us Different? At FMOLHS, we offer you so much more than just a job in the healthcare industry. We offer career opportunities for people who have a calling to share their gifts and talents as part of our healing ministry. As a Catholic hospital, we are here to create a spirit of healing. We offer you something special - the chance to do God's work by helping to serve people in need throughout our community, every day.

Job Summary

The Director of HR Performance Center and Customer Experience is responsible for defining and leading the HR customer experience strategy and oversight of the performance center. This role oversees the overall employee interaction model with HR, focusing on enhancing service delivery, experience design, and data-driven improvement. The Director leads the strategic planning for the HR Performance Center and is accountable for driving excellence through team development, process optimization, and performance analytics.

Minimum Requirements

Experience -  6 years of professional HR experience with 4 years of experience in HR or customer experience leadership

Education -  Bachelor's Degree required in Human Resources, Business Administration, or related field

Licensure -  Professional HR certification (SHRM-CP/SCP, PHR/SPHR) preferred