Director, Enterprise Knowledge Management - Agentic AI
17 Days Old
Req #
WD00084653
Career area:
Data Management and Analytics
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Tuesday, July 1, 2025
Working time:
Full-time
Additional Locations:
* United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .
Description and Requirements
The Director, Enterprise Knowledge Management is responsible for building and leading a centralized team that defines, promotes and manages our enterprise Knowledge Management Systems across Lenovo. This role ensures that knowledge transformation is defined and supports the delivery of digital, AI transformation, and business initiatives effectively, consistently and securely, ultimately improving the development of an Agentic AI network globally.
Key Responsibilities
Strategic Planning:
- Develop and refine the enterprise-wide knowledge management (KM) strategy.
- Align KM initiatives with corporate goals and digital transformation efforts.
Implementation & Execution:
- Lead the rollout of KM strategies across Business Groups and Geographies.
- Coordinate cross-functional resources to ensure successful project execution.
Performance Monitoring & Optimization:
- Establish KM performance evaluation systems.
- Monitor system effectiveness, analyze data, and propose improvements.
Technology Integration:
- Evaluate, implement, and optimize AI-driven KM platforms.
- Enhance knowledge capture, storage, analysis, and sharing capabilities.
Collaboration & Training:
- Work closely with departments to foster KM awareness.
- Provide training and guidance to improve KM competencies across teams.
Basic Qualifications
- Bachelor's or Master's degree in Information Technology, Computer Science, Data Science, Business Administration, or related field.
- 8-12+ years of experience in KMS Delivery including leadership roles.
Preferred Qualifications
- Proven experience in building or leading delivery of enterprise Knowledge Management Systems, including Confluence and SharePoint.
- 5+ years of Experience working with global teams to define and standardize Knowledge Generation, Storage, Transformation and Consumption processes.
- Experience in large-scale transformation programs (digital, cultural, M&A).
- Excellent communication, facilitation, and stakeholder management skills.
- Experience managing RFP processes, contract management, and vendor selection.
- Familiar with Digital and AI technology trends.
- Strong analytical and strategic thinking abilities.
- Ability to influence and lead through ambiguity.
- Knowledge of change management frameworks (e.g., Prosci, Kotter) a plus.
The base salary budgeted range for this position is $165k - 185k. Individuals may also be considered for bonus and/or commission.
Lenovo's various benefits can be found on www.lenovobenefits.com .
In compliance with Colorado's EPEWA, the expected application deadline for this position is August 2, 2025. This applies to both external and internal candidates.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville
- Location:
- Morrisville
- Job Type:
- FullTime