Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $184,000.00 - $253,000.00 Location: Santa Clara,CA You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our . ETCH Service Business Unit (SBU) FSO Focal Director Description This leadership role leads all aspects of service operations for the Etch and SRP Service Business Unit (SBU) supporting the after-market business for Applied materials product group. The leader engages cross-functionally to deliver world class services to Applied Materials’ customers in the semiconductor industry. This is an entrepreneurial high growth business opportunity within the Applied Global Services Business Unit Key Responsibilities Responsible for all aspects of operations performance of the ETCH/SRP SBU including but not limited to Service product qualification, parts quality, I&W, cost metrics/KPI tracking, delivery to plan and continuous improvement​ Ownership and management of service quality to meet operating plan commitments and drive continuous improvement strategy and execution (contract execution, NCs etc.)​ Partners with service product management, the product business and other functions to develop supporting operations/supply chain strategy (S&OP) & operating plans.​ Ownership and management of cost of goods sold to meet operating plan commitments and drive continuous improvement strategy and execution (Quality, Productivity, Cost Avoidance, Volume Leverage etc.)​ Supports development of business requirements and drives enterprise system improvement to support business needs. (QMS, OTC, MES etc) ​ Supports selection, development and maintenance of Ops/SC partner and vendor ecosystem for refurbishment and kit clean programs Oversees and matrix influences all functions and partners to deliver to operations and supply chain KPIs supporting operating plan​ Builds strong teams and cross-functional engagement across multiple geographies & external partners including FSO, AGS Engineering, BU Ops, WWOPs, Finance, Legal etc. Communicates operations & supply chain progress /execution to senior executives and stakeholders Desired Skills, Competencies & Experience Technical degree with minimum 10+ years of relevant experience. Component or film-based ops experience servicing semiconductor markets a plus. Extremely proactive and strong leadership by example, can lead/manage through ambiguity Strong operations experience with a performance-based track record, productivity leadership experience a plus. Strong engineering (industrial engineering preference), quality systems, program management background i.e. PMI, Lean, Six Sigma Customer focused - Strong business acumen with previous engineering experience Highly respected technical and operations focused leader Experience with production line or manufacturing environment processes Positive can-do hands-on entrepreneurial attitude that builds support for operational needs Strong communication skills and interpersonal presence that extends confidence and humility Experience building and delivering senior executive level presentations Ability to effectively manage and deliver to multiple KPIs Critical thinking and ability to influence and communicate effectively with multiple internal stakeholders (engineering, finance, quality, strategy, management) Excellent time management and project management skills Interpersonal Skills Negotiates, influences and collaborates with senior executives both internally and with customer organizations; exercises sensitivity to the audience. Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation Eligible: No The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.