Join to apply for the DIRECTOR CONFERENCE SERVICES role at Flik Hospitality Group 6 days ago Be among the first 25 applicants Join to apply for the DIRECTOR CONFERENCE SERVICES role at Flik Hospitality Group Get AI-powered advice on this job and more exclusive features. What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. Flik Hospitality Group

Salary: $130000-$140000 / year

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Director of Conference Services is a professional in the hospitality industry responsible for overseeing the planning, coordination, and execution of conferences, meetings, and events, ensuring seamless operations by managing logistics, budgets, vendor relationships, and client expectations, while acting as a liaison between clients and various departments within a venue to deliver exceptional event experiences; key duties include client consultations, space management, budget control, staff supervision, and post-event evaluations.

REQUIREMENT:

Oversee and manage conference planning staff coordinating meetings and events at (5) primary Conference Center locations; oversee management Conference Planners and Set up Coordinators; delegate projects as appropriate to staff members

Visit all sites spending quality time at each location as much as possible to ensure client satisfaction; confirm that the highest level of customer service is provided by Associates during these visits

Maintain strong leadership qualities, consistently motivating staff to achieve teamwork daily

Work closely with Corporate Services management on client activities, as well as providing utilization statistics as required – monthly billing/financial reporting, PowerPoint presentations, utilization reports, weekly activity reports, special projects

Manage effort to ensure that all sites are up to standard from a facilities perspective, consistently reporting any upgrades to Property Management

Work closely with training managers to coordinate all logistics for annual

programs

Establish and maintain positive, professional relationships with clients through effective, accurate, timely and reliable communication and action

Maintain complete confidentiality and display discretion and good judgment in performing daily tasks

Demonstrate strong communication skills orally and in writing

Maintain knowledge of audio-visual equipment and work closely with Multimedia team sharing information

Work effectively and cohesively as a team with all vendor groups, including Catering, Multimedia, Property Management, and Security

Work closely with IT Property team for connects/disconnects of pc’s, printers, and telephone equipment; provide detailed cost estimates for all projects

Stay committed and flexible; respond positively to rapidly changing priorities and business pressures; stimulate the same positive attitude in all team members

Work with corporate office on special projects -- customer service training agendas, team building exercises, creative projects

Communicate relevant MS information and HR personnel issues to Corporate as appropriate

Assist HR Director to oversee all aspects of the employment process including preliminary interviews, employment verifications, job offers and completion of new hire paperwork and performance evaluations

RESPONSIBLITIES:

Deliver and train white glove service delivery to all; elevated attention to high level guests and meetings; influence and build skills in team members to maintain service standards

Coordinate team reviews, and daily activities to ensure timely, accurate completion of tasks

Escalation point for service delivery breakdowns, issues, customer feedback; resolve issues and ensure follow through, engage leadership when necessary

Oversee and assist with integration of new team members

Facilitate/support events as appropriate

May serve as point of contact for external vendors/service providers

Catering set-up knowledge & SERV Safe Certified preferred.

Other Duties As Required.

Apply to Flik today!

Flik is a member of Compass Group USA

Click Here To Learn More About The Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates At Flik Hospitality Are Offered Many Fantastic Benefits.

Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1425950

Flik Hospitality Group

JEANNE M LANE

[[req_classification]] Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Food and Beverage Services Referrals increase your chances of interviewing at Flik Hospitality Group by 2x Sign in to set job alerts for “Director of Conference Services” roles. Conference Service Director | The Park Meadowlands | East Rutherford NJ New York, NY $85,000.00-$95,000.00 1 week ago Director of Catering and Executive Dining 59th Street Women's Shelter - Program Director Queens, NY $75,000.00-$85,000.00 5 days ago Assistant Director of Student-Athlete Success Services Family Team Conference Facilitator (Transitions) Financial Sponsors Director / Senior Credit Coverage Officer Coordinator, Campus Facilities and Services We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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