Director, Cloud Services Department Information Technology Exempt, Regular, Full Time, Pay Grade The Director of Cloud Services is a strategic leadership role responsible for the overall management, development, and innovation of Aloft, Virtual Learning Environment. Aloft hosts Cyber Ranges, cloud resources, Desktop as a Service, and Application Streaming services supporting universities and organizations. This position ensures the platform's reliability, scalability, and security while driving continuous improvement and aligning with organizational goals. The Director leads a team of cloud professionals and fosters a culture of innovation, collaboration, and operational excellence. Duties and Responsibilities: Strategic Leadership: Define and execute the vision for Aloft, aligning with organizational mission and strategic objectives. Develop and implement strategies to enhance the platform's capabilities, ensuring a world-class virtual learning environment. Oversee the integration of new cloud technologies to meet evolving customer needs. Establish and maintain relationships with stakeholders, ensuring alignment of priorities and objectives. Operational Excellence: Ensure uptime and optimize the performance of Aloft, including its Cyber Ranges Virtual Environments, Cloud Resources and DaaS platform. Develop and manage Infrastructure-as-Code (IaC) and automation workflows to streamline operations. Oversee platform security, ensuring compliance with industry standards and organizational policies. Utilize data insights to improve resource utilization, reduce costs, and drive operational efficiency. Lead platform enhancements, including planning, resource allocation, and execution of upgrades or integrations. Team Management: Build, mentor, and manage a team of cloud engineers, application developers and support engineers. Conduct regular performance reviews and create opportunities for professional development. Foster a collaborative and innovative work environment that emphasizes continuous learning and improvement. Collaboration and Communication: Collaborate with cross-functional teams, including IT, academic partners, and external vendors, to meet platform goals. Communicate effectively with stakeholders, including executives, partners, and team members, to ensure transparency and alignment. Represent the platform in organizational meetings and external forums, advocating for innovation and excellence. Continuous Improvement: Stay informed about industry trends, emerging technologies, and best practices in cloud services and virtualization. Drive platform innovation by exploring new methodologies and tools. Implement change management strategies to adapt to technological advancements and evolving needs Competencies : Skills : Deep understanding of cloud architecture, virtualization, and platform management. Proficiency in analyzing data to drive decision-making and operational improvements. Strong leadership skills with a proven ability to build and motivate teams. Excellent communication, project management, and interpersonal skills. Strategic thinking and problem-solving abilities, with adaptability to evolving needs. Commitment to delivering exceptional user experiences and fostering innovation. Education & Experience Requirements : Experience: Proven experience managing cloud environments (, Azure, AWS) and virtualization platforms (, Citrix). Strong technical expertise in cloud infrastructure, automation tools (, Terraform), and CI/CD processes. Familiarity with educational technology platforms, Cyber Range environments, and VLE's. Preferred Experience Requirements : Education: Bachelor's Degree All submissions should include a cover letter and resume. The