Director, Care Coordination - Palo Alto Hospital University Health – Palo Alto Hospital Overview: University Health Palo Alto Hospital seeks driven healthcare leaders who thrive in collaborative environments and are ready to make a lasting impact. Position Summary Under the direction of the Executive Director of Care Coordination, is responsible for the daily operations of the department and other ancillary functions within University Health. Responsibilities Provides leadership to assigned staff in order to accomplish department operational needs. Coordinates activities and provides support as needed. Develops and oversees programs to support in-patient care coordination and guides transitional services post hospital discharge with community-based resources to support the social and environmental needs of the patients and their families. Identifies opportunities for improvement based on best practice and proactively reaches out to appropriate leadership to communicate findings and initiate needed changes. Provides strong leadership to foster and promote a comprehensive culture of excellence regarding patient experience and quality system wide. Promotes the University Health strategic plan. Education and Experience Requirements Bachelor’s degree in nursing orsocial workis required.Master’s degree in nursing or social workis strongly preferred. A minimum of three years’ experience in case management/care coordination is required. A minimum of three years recent management experience is required. Previous nursing, or social work inpatient experience is required. Previous experience in outcomes, case management, care coordination, transitions of care, utilization management, and managed care is preferred. Additional experience in a broader field where customer service, communication, negotiation and supervisory skills have been developed is preferred. Total Rewards Medical, dental, and vision insurance Extensive ancillary benefits Paid Time Off Excellent Retirement Plans Prescription drug coverage Flexible Spending Account Pet Insurance Apply now and be a part of shaping the future of University Health!

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