Director, Business Operations, SMB & Channel Partners

New Today

Description
: Essential Responsibilities: Establish overall business or technical strategy for the business operations of aligned organization. Influence decisions as an advisor or counsel to business leadership. Drive strategic objectives and ensure resources are effectively allocated. Provide oversight and support for planning and management of financial, budget, and headcount targets. Act as a liaison between business leadership, staff, and other key partners. Optimize workflows and drive process improvements to enhance organizational performance. Drive and monitor Objectives and Key Results (OKRs) to address gaps in business and operations. Minimum Qualifications: Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience. Preferred Qualification: Responsibilities Partner closely with leaders across sales, marketing, product, data analytics, HR, and financeon a diverse set of initiatives supporting the business operations for SMB and the Partner organization
Compile,monitor and analyze key dashboards and determine root cause and progress to enable data-driven decisions.
Provide strategic guidance and recommendations to senior leadership based on market insights and data analysis.
Partner with the SVP and their team to develop and implement strategic plans and initiatives to improve business processes and drive growth.
Analyze market trends and customer needs to identify opportunities for innovation and improvement.
Identify and implement operational efficiencies by leveraging AI and automation to increase efficiency & identify growthopportunities
Communicate effectively with internal and external stakeholders & senior executives to drive alignment and achieve business objectives.
Develop and manage budgets and resource allocation to support business operations.
Identify and mitigate potential risks and issues that may impact business operations.
Qualifications The ideal candidate will have a general management skillset, will excel at setting up processes designed for scale, and will be comfortable with analytics, modeling and data-based insights
This individual should know how to coordinate effectively with internal cross-functional partners, and have a strong grasp of business economics and P&Ls
A deep sense of ownership, drive, and entrepreneurship is essential
10+ years of revenue operations, strategy, program management, or business operations experience
Demonstrate a keen interest in applying AI to real-world business challenges, with a proven track record of using AI-driven tools or insights to improve efficiency
Business acumen and a strong understanding of product strategy
Excel at identifying business opportunities and navigating commercial challenges
Distinctive problem-solving, strategic and analytical capabilities, and experience building trusted relationships with executive stakeholders
Ability to communicate, present, and craft compelling narratives to influence internal and external technical and business stakeholders across diverse teams at all levels
Ability to effectively model, manipulate data and work with analytics tools turning them into insightful business recommendations to optimize strategy
Ability to work independently and drive strategic projects from ideation to execution in a highly matrixed global organization
Subsidiary: PayPal Travel Percent: 0 - PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit . The US national annual pay range for this role is $137,500 to $236,500 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit . Who We Are: to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Location:
San Jose