Qualifications At least five (5) years of progressive experience in a senior-level technology role, with at least three (3) or more years directly managing enterprise technologies in a high availability, multi-region environment. At least two (2) years in a supervisory role leading and developing cross-functional IT teams, including demonstrated leadership, management, communication, and teamwork skills. Working knowledge in major IT technologies, such as data storage systems (SANs), database management and architecture, IT security, network infrastructure, and high-performance operating systems. Related industry certifications are a plus. Strong problem-solving, project management, strategic planning, and crisis management skills. Demonstrated experience with Information Technology Infrastructure Library framework (ITIL) processes and with project management principles and best practices. ITIL v3 or v4, and PMI Project Management Certifications a plus. Self-motivated to deliver an excellent customer/end user experience with the ability to communicate (both verbal and written) complex IT information, policies, and procedures clearly and accessibly to a variety of audiences/stakeholders. The ability to balance team and individual responsibilities, build team consensus, and to effectively lead without direct oversight. Excellent analytical, communication, teamwork, and organizational skills, as well as the ability to function as an integral part of a team and to work in a group setting. Prior IT budget and fiscal planning experience, including experience with government procurement processes, vendor management, and audit management best practices, a plus. Availability for periodic travel in New York state.

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