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Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Executive Service

DCS PROGRAM DIRECTOR 3 - POLICY IMPROVEMENT - REGIONAL OPS

Department of Children's Services

Regional Policy Team

Locations: Memphis, TN, Alamo, TN, Dyersburg, TN, Somerville, TN, Trenton, TN, Bolivar, TN, Brownsville, TN, Tiptonville, TN, Ripley, TN, Selmer, TN, Union City, TN, Covington, TN, Dresden, TN, Clarksville, TN, Camden, TN, Huntington, TN, Ashland City, TN, Henderson, TN, Decaturville, TN, Dickson, TN, Pulaski, TN, Savannah, TN, Paris, TN, Centerville, TN, Waverly, TN, Lawrenceburg, TN, Hohenwald, TN, Jackson, TN, Columbia, TN, Linden, TN, Springfield, TN, Dover, TN, Lexington, TN, Waynesboro, TN, Franklin, TN, Knoxville, TN, Oak Ridge, TN, Cleveland, TN, LaFollette, TN, Tazewell, TN, Jamestown, TN, Lenoir City, TN, Decatur, TN, Athens, TN, Madisonville, TN, Wartburg, TN, Benton, TN, Kingston, TN, Huntsville, TN, Clinton, TN, New Market, TN, Maryville, TN, Elizabethton, TN, Newport, TN, Rutledge, TN, Greenville, TN, Morristown, TN, Sneedville, TN, Rogersville, TN, Mountain City, TN, Sevierville, TN, Blountville, TN, Kingsport, TN, Erwin, TN, Johnson City, TN

Salary Range: $7,384.00 - $9,601.00 / month

Closing Date: 08/04/2025

Background Check: This position requires a criminal background check. You may be required to provide information about your criminal history to be considered for this position.

Job Overview

This role involves professional program development and administrative work of significant difficulty, including supervisory responsibilities. The employee provides central office program direction and technical consultation for a large statewide program and may supervise employees in the Program Director 2 classification.

Key Responsibilities

Build Capacity: Provide guidance and coaching on case practice, policies, procedures, and initiatives; engage staff for feedback on program needs and systemic issues.

Coordinate and Facilitate Meetings: Discuss policies, monitor case progress, facilitate communication, and collaborate with providers to improve service delivery.

Develop, Execute, and Maintain Processes: Develop policies, participate in work groups and projects, and evaluate effectiveness.

Promote Quality Practice: Review case recordings and reports, provide feedback, and support staff development.

Manage Outcomes: Address crisis situations, monitor staff performance, use data systems, and report on practice improvement efforts.

Minimum Qualifications

Bachelor's degree from an accredited institution plus seven years of professional experience in relevant fields such as counseling, case management, program evaluation, or social services, with at least five years in children or juvenile services' program evaluation or process improvement (e.g., LEAN, Six Sigma).

The State of Tennessee is committed to equal employment opportunities and prohibits discrimination and harassment based on protected categories.

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