Job Summary

The Complex Director of Sales & Marketing (CDOSM) is responsible for driving profitability and strategic growth across two properties: The San Diego Mission Valley Marriott and the all-new Element by Westin Mission Valley. This role leads all facets of sales, including group and transient segments, while building and nurturing client relationships, developing strategic plans, and maximizing revenue through effective sales team leadership, team accountability and market penetration. This role also oversees the Catering and Event Management team encompassing all aspects of the sales group. Essential Job Functions This summary outlines primary responsibilities and qualifications but is not all-inclusive. As both hotels operate 24/7, flexibility with schedules, shifts, and availability is required. Must have Marriott Sales Experience with CI/TY knowledge.

Lead and manage all aspects of the sales division with a focus on revenue optimization and growth.

Develop and execute strategic sales plans, budgets, and forecasts aligned with company goals.

Build, coach, inspire and hold accountable a high-performing sales team.

Create a performance-driven culture focused on collaboration, accountability, and achievement.

Analyze the competitive landscape to refine strategy and capture market share.

Establish and grow relationships with key corporate, group, and transient clients.

Partner with Finance to ensure budgets and forecasts align with revenue expectations.

Generate new business opportunities to meet and exceed set goals.

Maintain and grow current client relationships to ensure long-term profitability.

Actively engage in prospecting, lead qualification, cold calling, and client presentations.

Create and execute strategic plans to drive account acquisition and retention.

Identify growth opportunities within current accounts and present tailored solutions.

Represent the hotel at trade shows, conferences, and industry events; conduct post-event ROI analysis.

Maintain visibility and regular communication with executives of key and prospective accounts.

Prepare and oversee business development plans, forecasts, and sales strategies.

Collaborate cross-functionally with operations and other departments to ensure client satisfaction.

Stay informed on client needs, business challenges, and industry trends to offer proactive solutions.

Perform additional related duties as assigned.

Knowledge, Skills & Abilities

Bachelor's degree in Hospitality, Business, or related field (or equivalent experience).

Minimum of 5+ years in hotel sales leadership with proven revenue results.

Strong understanding of Marriott brand sales systems, reports, and tools (CI/TY, Cvent, etc.).

Exceptional communication (written and verbal) and presentation skills.

Demonstrated success in leading and motivating sales teams.

Strategic thinker with strong analytical and decision-making skills.

Skilled in negotiation, project management, and consultative selling.

Able to build credibility and work effectively with all levels of an organization.

Proficiency in Microsoft Office Suite; knowledge of CI/TY and Cvent preferred.

Creative, adaptable, and results-driven with strong problem-solving capabilities.

Ability to manage multiple projects under tight deadlines with efficiency and poise.

Versatility and enthusiasm to work in a dynamic, fast-paced environment.

Physical Demands

Regularly required to stand, walk, talk, and hear.

Frequently uses hands to operate a computer, phone, or handle materials.

Must occasionally lift and/or move up to pounds.

Join us at San Diego Marriott Mission Valley, where your career aspirations meet endless opportunities, and where we not only meet industry standards but exceed them. Be a part of a team that is not just amazing but is committed to making your journey with us truly extraordinary. Ready to embark on a fulfilling career journey? Apply today and discover the unparalleled experiences that await you at San Diego Marriott Mission Valley!

Benefits

(k)

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Room Discounts

Employee Food and Beverage Discounts