At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team! McLeod Centers for Wellbeing is currently searching for a Full-time Clinical Director to work in its Patient Access department in Charlotte, NC. This role will lead the development of a centralized intake department to support timely, streamlined access to care across all programs. Experience in intake, admissions, or access-related services is strongly preferred. How will you help us achieve our mission? You will: Program Leadership and Oversight: Provide leadership and direction for assigned programs, ensuring a multidisciplinary approach throughout the continuum of care. Assume responsibility for the clinical performance and quality outcomes of each program.

Quality and Performance Improvement: Oversee ongoing quality and performance improvement initiatives related to client care and satisfaction. Monitor client satisfaction and implement improvement plans when needed. Collaborate with leadership to develop evidence-based practices and innovative treatment modalities.

Staff Supervision and Development: Manage departmental employment processes, including performance evaluations, competency assessments, and disciplinary actions. Ensure all staff maintain required competencies and certifications to perform their roles effectively. Provide clinical coverage as needed to support staffing and patient care needs.

Compliance and Accreditation: Work with the Compliance department to ensure programs meet federal, state, local, and accreditation requirements. Maintain adherence to organizational policies and regulatory standards.

Program Growth and Development: Identify opportunities to enhance current services or develop new programs in response to community needs and organizational goals. Monitor program performance metrics and adjust strategies to meet benchmarks and improve outcomes.

Resource and Budget Management: Assist in developing and managing program budgets to ensure efficient allocation of resources. Support operational needs while maintaining fiscal responsibility.

What are the qualifications needed for this role? Education/Experience Master’s degree in Social Work, Counseling, Psychology, Addiction, or a related field. Minimum of 3 years of clinical and supervisory experience in behavioral health or addiction treatment settings. In-depth knowledge of regulatory requirements and best practices for MAT and other addiction treatment services. Certified Clinical Supervisor credentialed by NCASPPB or qualified CSI within 90-days of employment

Certificates/Licenses Valid licensure in one or more of the following: LCAS, LMFT, LCSW, LCMHC, or RN.

Supervisory Responsibilities This role supervises the Program Managers of the clinical programs.

What we offer you as an employee: Balanced Lifestyle: Enjoy a 37.5-hour work week to support a better work/life balance, with most programs closing at noon and employees off by 12:30pm. Have your afternoons free! Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group term life insurance, and an Employee Assistance Program. Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment. Generous Leave Policies: Enjoy paid time off, sick leave accrual, and additional benefits such as bereavement, jury duty, and parent-child educational leave. Holiday Benefits: Celebrate 9 paid observed holidays and receive 1 floating holiday to use at your convenience. You will also receive a paid day off during your birthday month as our way of recognizing and celebrating you as a valued member of our team. Student Loan Forgiveness: As an employee for a non-profit organization, you qualify for Public Student Loan Forgiveness (PSLF) to assist with your student loans. Continuous Growth Opportunities: Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines. We also offer top-tier individual and group clinical supervision for professionals seeking CADC and LCAS licensures. SUD Professional Licensure: McLeod Centers pays for initial CADC certification or LCAS licensure, including the application fee, background check fee, board registration fee, initial exam fee, and all supervision requirements.

Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!