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At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Briefly explain the jobs overall objective:

Clinical Director of Ambulatory Operations shall provide important leadership and guidance for work that relates to nursing staff in ambulatory care settings as well as bring the ambulatory care nursing perspective to collaborative efforts between Ambulatory Operations and Population Health and others, included but not limited to Professional Development and Quality and Patient Safety. They will also work on projects related to clinical team member training, value-based care and care gap initiatives, chronic disease management and process improvement. Develop ambulatory care roles/responsibilities for practice-based nursing staff (RNs, LPNs, Medical Assistants, Clinical Practice Specialists, etc.) as part of overall clinical team member management. Leads monthly Ambulatory Care Leadership Council (ACLC) Nursing meetings Create and update policies and education regarding vaccinations (including Non-Patient Specific Orders or NPSOs) in ambulatory care Provide guidance on nursing regulatory and compliance requirements Provide guidance on nursing licensure and certifications Create and or provide guidance on ambulatory care nursing practice, education and competencies Oversee and assist with clinical care project improvement (PI), quality assurance (QA) and compliance Assist with standardization of staffing model particularly for nursing-led roles (RNs, LPNs, MA, CPSs), including working with sites to understand where gaps and surpluses exist in staffing to meet patient needs. Work with chronic disease teams and care gap teams on project implementation that includes roles and responsibilities of nursing and clinical staff (e.g., Care Gap closure) Assist in clinical care workflows, pathways, processes with facility teams Infection control committees/issues touching ambulatory care Assist with urgent health crises/emergency response Serve on relevant committees that require nursing input Accountable for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, , software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather or other unforeseen circumstances. Supports the strategic direction of Ambulatory Operations as well as the Institutes growth playbook by operationalizing new programs and growth initiatives. Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence. Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve local and organizational goals. Provides strong, effective, goal-oriented leadership to direct and indirect reports Establishes, cascades and meets goals, objectives, policies, procedures and systems for all operational areas within span of control. Develops, coordinates, and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations. Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust throughout their areas of responsibility. Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers. And practices reward and recognize of key behaviors Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals. Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals. Participates in professional development activities and maintain professional affiliations. Performs all related duties and/or special projects as assigned/required.

Experience Required

Minimum 3 years' experience in nursing healthcare leadership, director level or above. A combination of education, experience and background may also be considered.

Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve both local and organization objectives.

Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics

Knowledge and ability to utilize electronic health record in order to monitor key practice statistics, patient access metrics and clinic operations

Excellent organizational, written and verbal communication skills, comfort in communication with all levels of personnel.

Demonstrated excellence in customer service and patient experience and operational improvement within the ambulatory setting.

Strong knowledge of principles and practices of business/medical administration, management and relationship management

Working knowledge of regulatory requirements in an ambulatory setting in HIPAA, Quality and Patient Safety(,CMS, TJC, DOH,CLIA etc.)

Education Requirements

BSN required; MSN Preferred

License/Certification Requirements

Licensed and currently registered to practice as a Registered Nurse in New Jersey Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Cooper University Health Care by 2x Get notified about new Clinical Director jobs in Camden, NJ . Philadelphia, PA $75,000.00-$85,000.00 1 month ago Director of Clinical Operations (NP or PA) - Medicare Advantage Exp Preferred Senior Director, Clinical Evidence Generation (REMOTE) Executive Director, Medical Capabilities Director of Clinical Services - Bebashi Wellness Ctr., Phila., PA Philadelphia, PA $105,500.00-$120,000.00 1 week ago Director, Management Advisor, Medical Affairs East Norriton, PA $160,000.00-$190,000.00 5 days ago Global Operations and Medical Excellence Director Regional Clinical Director- School Based Philadelphia, PA $125,000.00-$300,000.00 2 weeks ago Philadelphia, PA $125,000.00-$300,000.00 2 weeks ago Director External Quality, Advanced Therapies Horsham, PA $146,000.00-$251,850.00 6 days ago Philadelphia, PA $90,000.00-$115,000.00 1 week ago DIRECTOR OF CLINICAL OPERATIONS - MARRIAGE AND FAMILY THERAPY Head, Regulatory Affairs New Product Development | Unique Ground-Floor Oppty | International Biotech | RETAINED SEARCH Senior Vice President, Chief Medical Officer (CMO) Camden County, NJ $130,000.00-$140,000.00 2 weeks ago Director, Clinical Operations & Program Management VP/ED, Regulatory Affairs (Innovative Products) | Womens Health | Unique Opportunity | International Biotech | RETAINED SEARCH Director Physician Practice - Division of Plastic Surgery Philadelphia, PA $100,000.00-$375,000.00 1 month ago Scientific Director, Medical Affairs (Neurology) Vice President Perioperative Services at Pennsylvania Hospital (MD) King of Prussia, PA $158,000.00-$224,500.00 9 hours ago Somerdale, NJ $80,000.00-$90,000.00 1 month ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr