We are seeking a dynamic and client-focused Client Services Director (CSD) to lead client experience, case flow, and service operations. This role ensures that every client receives exceptional service from the moment they contact the firm until their legal matters are resolved. The CSD is responsible for managing the Intake Coordinator and Client Services Coordinator, overseeing client communications, ensuring smooth transitions between departments, and optimizing workflow efficiency across the pipeline. The ideal candidate is highly organized, detail-oriented, and passionate about client service excellence. They should have strong leadership skills, experience in case management, and a background in legal, professional services, or client relations. Compensation: $50,000 yearly with opportunity for an increase in 1 year Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Business Development and Sales Industry: Legal Services

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