Overview Citi Wealth: Head of Escrow Services - Managing Director - Law Firm Group Join to apply for the Citi Wealth: Head of Escrow Services - Managing Director - Law Firm Group role at Citi. The Head of Escrow Services (LFG) is a senior level role responsible for executing functional strategy and new business origination in areas managed. Full management responsibility for multiple teams across several locations, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval, in coordination with the Law Firm Group (LFG) team. The third party Escrow Agent product is a product within the Banking and Custody unit of Citi Private Bank’s North America region, within Citi Global Wealth.

Responsibilities

Applying and enforcing the company’s policies.

Guide, lead and coach the Escrow Origination team.

Deal with complex legal, transactional and accounting problems that arise.

Resolve operational issues within the team.

Identify, lead and implement internal projects to enhance operating efficiency.

Fostering productive relationships with Bankers, ICs and Regional Senior Management to drive and grow Escrow sales.

Participate with staff in setting goals and reviewing results and performance.

Coach and mentor junior team members, as well as high performers in specific areas identified.

Foster solid team work within the team, build strong internal working relationships across CPB.

Create an efficient working environment which promotes teamwork, responsibility, ownership and integration with all partners.

Set high individual performance standards.

Qualifications

15+ years of experience.

People management skills, proven technical skills in the area of the escrow product and sales.

Experience and proven track record selling into law firms.

Education

Bachelors/University Degree. Master’s degree preferred.

University Degree. Master’s degree preferred.

Details

Job Family Group: Private Client Product Services

Job Family: Custody Escrow Sales Services

Time Type: Full time

Primary Location: New York, NY, United States

Primary Location Full Time Salary Range: $250,000.00 - $500,000.00

In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers benefits including medical, dental & vision, 401(k), life, accident, and disability insurance, wellness programs, and paid time off. Available offerings may vary by jurisdiction, job level, and date of hire. Citi is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law.

Anticipated Posting Close Date: Aug 26, 2025

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