Title: Catering Manager Reporting Structure: Reports to Back of House Director Hours per week: 40-45 hours weekly in a mixture of catering operations and other restaurant positions. The catering manager must have availability to work some evenings and weekends as needed to support orders at those times.

Role Vision: The Catering Manager is an action-oriented and organized individual who enjoys high pressure and fast paced situations; preparing, assembling and delivering catered food to our guests at Chick-fil-A West Carmel.

Areas of Ownership and Responsibility:

Catering Operations: ·     Ensure all catering orders are fulfilled accurately and on-time ·     Receive and enter catering orders into the register ·     Complete setup and preparation for each order; boxes, utensils, sauces, etc ·     Assemble trays of nuggets, chicken strips, ect. ·     Drive delivery orders ·     Maintain a clean and organized operations area ·     Prepare and include a thank you card, coupon, and receipt along with each order ·     Assist in logging catering orders for future follow-ups and repeat orders ·     Notify the marketing director of any issues with orders and/or guests ·     Implement systems and processes to improve the catering fulfillment process ·     Partner with other restaurant leaders and food prep team members to create daily and weekly plans to execute upcoming orders Kitchen Operations: ·     Serve in restaurant positions, performing work such as: o  Order taking o  Assembling boxes of nuggets and strips o  Assembling sandwiches o  Cooking and serving Waffle Potato Fries o  Breading chicken o  Cleaning

Skills needed: Planning, attention to detail, organization, enjoys the pressure of working on multiple things at once, professional communication with guests, thorough communication with restaurant operations team, self-management, goal setting, creativity, flexibility. Working at Chick-fil-A® West Carmel is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by Evan Williamson, who is passionate about investing in the future of his Team Members and giving back to his community.