Job Details

Job Location 00005 Plymouth Corporate - Plymouth, MI Description

Responsible for the daily operations of our Carrier Relations Team as they obtain and support our third party carriers as well as our United Road Team Members.

Responsibilities:

• Ensure proper staffing to confirm quality work in all areas of Carrier Relations

• Direct the duties of the staff and supervision of the Carrier Relations team

• Select and hire employees; train and evaluate employees to enhance their performance, development and work product

• Ensure the efficient creation and implementation of processes to ensure high quality, reliable results

• Gather and disseminate information to corporate leadership as it relates to staffing, inventory, budget, revenue and operational risks

• Analyze and provide to corporate leadership carrier performance reports including revenues, margins, business unit and individual performance and metrics, etc.

• Facilitate the creation of a Carrier Recognition program

• Implement and leverage technology to improve efficiency and profitability

• Take leadership role in various company projects and in early testing and implementation of new procedures and practices

• Be a champion in the proliferation of URS technologies, internally and externally

• Other duties and objectives as assigned

Qualifications

Qualifications:

• College Degree with at least seven (7) years of management experience in the transportation industry preferred; or, 5 or more years of finished vehicle transportation leadership experience

• Strong skill base and comfort with technology including Microsoft Office and routing or dispatching systems

• Advanced knowledge of office management systems and procedures, with highly proficient computer skills Skills Required

• Leadership and negotiation skills

• People management skills

• Process improvement skills

• Strong analytical, diagnostic and problem-solving skills

• Proficient or advanced computer skills; ability to use Windows-based software

• Safety-centered, positive work ethic

• Ability to create and maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

• Ability to communicate effectively at all levels of organization