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Principal at KTGY with expertise in interior architectural design, design management, and hotel operations As the Business Development Director, you will drive client engagement, revenue growth, and industry presence, with a focus on hospitality interior design practice (National) and multifamily architecture studio (Midwest & Tennessee). This highly visible, client-facing role requires 10+ years of experience in business development within the A/E and/or hospitality-related industries. You will lead client outreach, attend key industry conferences, and develop strategic partnerships to expand market influence. This role is ideal for a proactive, results-driven leader with strong client relationships and a passion for driving revenue and business growth. If you thrive in a fast-paced, relationship-driven environment, we’d love to hear from you.
Key Job Functions
Client Engagement & Business Growth
Act as the primary client liaison, strengthening relationships and identifying new opportunities.
Develop and execute targeted outreach strategies, presentations, and in-person meetings.
Identify potential strategic partnerships and alliances to enhance service offerings and expand business opportunities.
Maintain an established network of contacts within the hospitality and multifamily industry, including developers, owners, architects, brands, and operators.
Conference & Industry Presence
Attend key hospitality and real estate industry conferences to ensure a strong firm representation to increase visibility within the industry.
Identify speaking opportunities for studio leaders and share insights to inform business strategies.
Build industry relationships through sponsorships, networking, and professional organizations.
Revenue Strategy & Business Planning
Define annual revenue goals and lead business development strategies with studio leaders.
Conduct market research to stay updated on industry trends, competitor activity, and emerging opportunities within the hospitality market.
Manage the sales pipeline, updating targets and adjusting efforts for maximum impact.
Strategic Partnerships & Risk Management
Work with business development, marketing, and PR teams to align messaging and outreach.
Use a Go/No-Go framework to assess opportunities and mitigate risks.
Track and report on sales activity, pipeline development, and business growth. Provide regular updates to senior leadership on performance and market trends.
Collaborate with the design and marketing teams to develop tailored proposals, presentations, and pitches that align with the client’s vision and business objectives.
Deep understanding of the hospitality design, multifamily development, and branding market, including trends, key players, and emerging opportunities within related market sectors.
Proven ability to generate leads, close deals, and achieve sales targets with strong negotiation skills and an entrepreneurial mindset.
Willingness to travel frequently to meet with clients, attend industry events, and oversee new business opportunities; anticipate travelling to minimum of six national and six regional destinations
Create an impact visible to all levels within the firm.
Embody the firm’s Mission, Vision, and Commitments and continuously communicate these throughout the firm.
Be a source of KTGY knowledge within the studio, the industry, and to clients.
Represent the firm’s design goals and philosophy in the public realm.
Show initiative by being proactive and taking prompt action to accomplish objectives and resolve situations.
Continuously strive to improve knowledge by keeping updated on industry trends and competitor practices.
Display a positive attitude about the work to be done, staff, co-workers, clients, management, and firm policies.
Use creativity and imagination to develop new insights into situations and apply new solutions to problems.
Required Skills and Abilities
Proven ability to build and maintain client relationships.
Excellent organizational skills.
Strong oral and written communication skills.
Proven ability to work effectively across different geographies, disciplines, leadership levels, and with a wide range of personalities and working styles.
Proven experience using CRM as a value-added tool.
Advanced proficiency using the following software:
MS Office
Experience and Education
Minimum 10 years of experience in a business development capacity within the A/E/C industry, preferably for a multi-disciplinary national architecture firm.
Undergraduate degree in a related field.
Design What Works for You
Flexible healthcare plans that fit your needs, including an HDHP with company contribution to HSA
Smile bright with company-paid dental and keep your vision sharp with covered eye care
Comprehensive insurance package including life, AD&D, and disability coverage - because we've got your back
Let’s Partner on Your Future
Jump-start your retirement with our 401k matching program - you're 100% vested from day one
Level up your career with our professional development programs
Earn a bonus for obtaining licensure or accreditation with our Professional Development Program
A Collaborative Work Environment with Flexibility
Find your perfect balance with our in-office hybrid work model
Flexible Alternative Work Week options - design a schedule that works for you
PTO and holidays to recharge and celebrate
Thrive Together
Your mental health matters: Free unlimited confidential counseling through our EAP
Stay energized with wellness programs and resources
Extra perks and benefits that extend to your family
Seniority level Seniority levelMid-Senior level
Employment type Employment typeFull-time
Job function Job functionBusiness Development and Sales
IndustriesDesign Services
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