Associate Director, Student Support and Engagement Join to apply for the Associate Director, Student Support and Engagement role at Samuel Merritt University Associate Director, Student Support and Engagement 20 hours ago Be among the first 25 applicants Join to apply for the Associate Director, Student Support and Engagement role at Samuel Merritt University Description

Job Description Summary:

The Associate Director supports the Master of Biomedical Sciences (MBS) program & forthcoming Marriage & Family Therapy (MFT) by managing daily operations, student services, and program development. This role works closely with the Program Director to improve processes, enhance student success, and build relationships with professional schools.

Duties And Responsibilities

Oversee day-to-day back-office operations of the MBS/MFT Specializations Office (25%)

Enhance MBS/MFT operational processes. Manage/oversee incoming MBS/MFT applicant files and ensure accurate and up-to-date listings of students on our waiting lists. Manage operations specific to the MBS/MFT program for students, faculty (including adjuncts and instructors), Teaching Assistants and staff members. Compile and analyze quantitative data information for MBS program to monitor the recruitment & retention of students. Responsible for overseeing and managing the MBS student records system. Manage and coordinate activities and training for the staff, Teaching Assistants and student groups. Assist Program Director with annual updates/changes to MBS/MFT catalog, student handbook, MBS/MFT website, Social Media postings and brochures.

Oversee Graduate Enrollment Process/Advisement (30 %)

Provide support and advisement to prospective and new graduate students, including registration and schedule selection. Serve as a resource for faculty, directors, and Admissions regarding student records Advise newly admitted students to ensure smooth transition into the MBS/MFT program Track and maintain enrollment data for Spring, Summer, and Fall admissions Manage prospective student database and communications to support enrollment goals Register first-semester students and maintain accurate student files Ensure all required consents are signed and filed appropriately

Retention via Professional School Outreach/application advisement (30%):

Cultivate relationships with medical, dental, and PA programs; coordinate campus visits and student meetings Host visiting representatives and manage related logistics Maintain interview feedback and question database; conduct mock interviews Advise students on all aspects of professional school applications Track and report student acceptances by institution Share student successes on social media (with permission) Connect students with academic and university support resources Promote academic success through advising, skill-building, and faculty collaboration

Oversee maintenance of office filing systems (15%)

Oversee maintenance of paper-based and electronic record-keeping Oversee record-keeping for the department Ensure security and confidentiality of data Process and maintain all employee related forms and files Manage/oversee document management

Minimum Qualifications

Bachelor's degree in business, biology, or a related field required A masters degree in a relevant field is preferred Experience in graduate program admissions required Proven ability to build and maintain relationships with medical and dental schools

Employee Status

Regular

Exemption Status

United States of America (Exempt)

Time Type

Full time

Job Shift

Pay Range:

$76,000 - $90,000

Samuel Merritt University currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location, and other relevant skills. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Other Industries Higher Education Referrals increase your chances of interviewing at Samuel Merritt University by 2x Get notified about new Director of Support jobs in Oakland, CA . Associate Customer Success Manager (HVLT) San Francisco, CA $125,000.00-$180,000.00 1 day ago Platform Support Operations Team Manager San Francisco, CA $118,000.00-$172,000.00 1 day ago Pleasanton, CA $80,000.00-$100,000.00 1 day ago San Francisco, CA $169,500.00-$195,000.00 6 days ago San Francisco, CA $132,300.00-$175,300.00 7 hours ago Partner Operations Manager, YouTube Top Media Redwood City, CA $119,879.20-$179,818.80 9 minutes ago Interested in future opportunities with SirenOpt? Senior Operations Manager, Talent Strategic Initiatives Director, Digital Innovation and Operations San Francisco, CA $152,500.00-$202,000.00 7 hours ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr