Overview WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 250+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen.

Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with top ten status on The Agency A-List for 2024 & 2025, and as Ad Age’s Data & Insights Agency of the year for a record third year in a row. Without our partnerships with clients across leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this would not be possible, and have helped us earn additional awards and recognitions over the years such as Emmys, Clios, Effies, Cannes Lions Awards, ProMax Agency of the Year, Fast Company’s World Changing Ideas, Digiday’s 2025 Best AI Platform and Digiday’s Most Innovative Media Agency, to name a few.

We couldn’t create this award-winning work without seeking out and hiring the best talent. What does it mean to be a Knowner? We are curious innovators, knowledge-hunters who are constantly challenging ourselves to do better and be better for our clients, for our team and for our world at large. Our offices around the U.S. are open and while most of our people work in a hybrid setting, we are a distributed workforce with a number of Knowners working remotely.

About the role The Media team continues to grow and so does our need for an Associate Director, Project Management. This role is for one of our largest accounts, a multifaceted client with a range of intricate nuances and needs. The Associate Director, Project Management will establish clear project management processes and best practices and work with the media team to ensure we’re executing flawlessly against fast-paced timelines and complex plans. To succeed in this role will require exceptional organizational skills, strong communication skills, and the ability to work with a wide variety of stakeholder groups, both internal and external.

Responsibilities

Oversee project management for one of our biggest and most complex accounts

Develop robust, disciplined, and consistent project management processes and best practices to ensure on-time, excellent delivery in a fast-paced, complex environment

Create detailed project plans and timelines to track progress and manage projects across all aspects of the client work

Track and monitor multiple, complex projects across different stakeholder groups, with a focus on identifying risks, proactively communicating concerns, and adjusting to client needs as they evolve in real time

Provide regular status updates to clients and team members, adjusting the format or cadence of these updates to guarantee recipients understand the communications and act accordingly

Train media team members to adhere to established workflows to ensure consistency in the work product

Work closely with Media Operations and Finance to track resources against project requirements and scopes of work and to maintain consistent and accurate time tracking

Act as a liaison between agency departments like Data Science, Engineering, Media Planning, and Media Activation

Qualifications

8-10+ years of experience overseeing project management for media clients with multiple stakeholders and efforts happening simultaneously

Experience working with key media processes and workflows, including media plan briefing, plan development, campaign execution, trafficking, and reporting

A collaborative, problem-solving mindset and the ability to work well with a variety of people and organizations, including clients and senior decision makers

You possess a disciplined approach to your work and are proactive in identifying issues and developing and deploying solutions

You can capably balance structure and discipline with the moments when a team needs to be flexible to service the changing needs of a client

You communicate effectively and understand how to present new ideas to encourage adoption

You have a background in or familiarity with finance operations and resource management

Proficiency in project management, team-based collaboration, and resource management tools is a plus (examples: Confluence, Jira, OpenAir)

Perks

Unlimited paid time off

401k with company matching and no vesting period

Generous medical plan

Paid parental leave

Culture and values All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $120k-$130k.

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

Inclusion is a priority and this posting is compliant with applicable pay transparency laws.

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