Associate Director, Partner Success
New Yesterday
About This Role
The Associate Director, Partnership Success, is a pivotal member of Compass Health Center- Minnesota's Marketing and Outreach Team. This is a business development role that cultivates and nurtures essential relationships with referring organizations and partners across Minnesota. This role involves fostering and maintaining connections with key stakeholders such as referrers, partners, patients, parents, schools, and various organizations.This exciting role demands a self-motivated, enthusiastic, and community-driven individual who possesses a positive attitude and a strong sense of teamwork. Above all, you must harbor a passionate desire to play a pivotal role in delivering exceptional behavioral healthcare to patients in need within our city and state, potentially changing or even saving the lives of thousands of patients each year. Join us at Compass Health Center- Minnesota and make a meaningful impact on the future of behavioral healthcare.
Location : Virtual and In-Person, Golden Valley, Minnesota
What You'll Do: Collaborate closely with Partnership leadership and Compass Minnesota site leadership to strategize and execute outreach plans that impact Compass's mission
Cultivate new relationships with partners in the Minneapolis region, as well as virtually across Minnesota. Achieve this by employing techniques such as mass and individual email outreach, LinkedIn engagement, in-person meetings, webinars, cold calling, fairs and conferences. Ensure robust connections are established with major health systems, hospitals, schools, employers, and outpatient practices.
Responsible for identifying new referrers and partners in addition to maintaining and growing existing relationships
Collaborating with Outreach Team in support of all outreach regions and efforts where there are opportunities or needs to do so
Facilitate connections and maintain relationships between referring organizations and Compass clinicians and leaders. This includes training the Compass team in relationship development best practices, setting up appropriate connections, ensuring follow-through by Compass staff, and accurately tracking business development activities in our CRM.
As the primary relationship owner for select partners, develop and maintain relationships when a direct connection with a Compass clinician or leader is not required.
Collaborate with the leadership team to conceptualize and execute initiatives to increase visibility within the local community. This may involve philanthropic activities, digital and in-person marketing campaigns, and innovative ideas contributed by you
Lead or assist in promoting Compass webinar series targeting potential and current partners
Facilitate and lead in-person presentations to key partner organizations as requested, aligning with Compass’s growth objectives.
Maintain the established business plan for relationship development, resulting in increased marketing, referrals, and community engagement
Manage a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities
Contribute to the annual budget cycle for Marketing and Outreach
Ensure adherence to CRM-based tracking of all relationships and contribute to analytics related to Marketing and Outreach.
Who You Are: 2 to 5 years of business development and/or marketing experience in a high-growth, fast-paced organization is required
CRM experience, preferably HubSpot, Salesforce or Microsoft Dynamics
3+ years of work experience focused on patient acquisition/referral relationship management within healthcare (preferably in behavioral health and/or virtual healthcare) or similar experience in a sales/business development role)
Demonstrated track record of high performance in demanding educational and work environments
Exceptional written communication and verbal presentation skills
Strong executive presence, capable of confidently engaging with senior psychiatrists, CEOs, and other clinical leaders in the community
Proficient in preparing PowerPoint presentations and written deliverables, including basic graphic design skills
Has a friendly, enthusiastic, and positive attitude
Strong knowledge of social media and other basic marketing platforms
Detail-oriented with the ability to manage multiple projects concurrently
Tech-savvy, able to quickly adapt to new CRM systems and utilize them for mass email communications without errors
Self-motivated, enthusiastic, and community-driven, with a strong team player mentality
A bachelor's degree is required
We are committed to a fair and equitable work environment. The expected compensation range for this role is below. This range includes multiple career path levels across the organization; where you fall in the range is dependent upon a number of factors including, but not limited to, your years of experience, type of experience, location, and education/certifications. Compass reserves the right to update these ranges.
This role may also be eligible for an annual bonus which is dependent upon individual and company performance.
Compensation$90,000—$110,000 USD !
Benefits & Perks
We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.
For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.
- Location:
- Golden Valley
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